[2025-2026] School Operations Administrator - High School

About the position

The school operations administrator is responsible for overseeing the school office, maintenance of office equipment, and acts as the first point of contact for families and visitors to the school. Specifically, the SOA is responsible for maintaining complete student files for each child, serving as the manager of student health and medical information, and playing a critical role in the school’s day to day operations. The SOA works as the lead in executing advocacy tasks, and managing core family engagement efforts, such as supporting the school’s KIPP Family Association and ensuring high attendance at family events. The SOA reports directly to the School Operations Manager.

Responsibilities

• Supports in the execution of daily core systems including student arrival, daily student attendance, student transitions, student lunch/recess, and student dismissal.
• Serves as first point of contact in the main office with students, staff, families, and visitors.
• Adjusts message/tone and style for each audience and makes others feel appreciated, supported, and valued.
• Responds appropriately to others within 24-48 hours.
• Executes daily student attendance systems and maintains accurate student files.
• Ensures 100% completion of student immunizations and lunch forms.
• Assists Data & Compliance coordinator in ATS tasks and data submissions.
• Ensures students receive Metrocards and supports with execution of school events.
• Acts as first contact for the school phone line, managing requests and questions.
• Manages influx of student documents and ensures the main office is continuously staffed, clean, and welcoming.
• Creates flyers/notices for school events and ensures communications sent home are without errors.
• Serves as main point of contact for KIPP NYC advocacy efforts.
• Ensures that student health needs are met and communicates with the school nurse as needed.
• Serves as a full-time and engaged member of school staff, assisting with student enrichment activities.

Requirements

• Strong interpersonal skills that contribute to a collegial working environment.
• Basic proficiency in Microsoft Office & computer literacy.
• Proficiency in basic DOE and school operations systems.
• Ability to build trusting relationships with peers, managers, direct reports, students, families, and community members.
• Outstanding organizational and prioritization skills with high attention to detail.
• Excellent written and oral communication skills.
• Strong work ethic, proactive and able to accommodate high level of responsibility.
• A passion for the mission of KIPP NYC.

Benefits

• Competitive hourly rate ranging from $18/hour - $25/hour.
• Robust benefits that include medical, dental, and vision.
• Generous Time-Off including 5 school vacation weeks, sick and personal days, and an extended summer break.
• Up to 12 weeks 100% parental leave.
• Bright Horizon Back-up Child and Elder care.
• Employer paid Life Insurance and Short term/Long term disability.
• Employee incentives including 8 Weeks paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement.