About the position
The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are clean and welcoming. The Administrative Specialist ensures that the general business functions of the clinic, such as scheduling and appointment reminders, function smoothly and efficiently. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff. Are you ready to make a difference?
Responsibilities
- Greet clinic visitors in a helpful, friendly and approachable manner.
- Update contact information, verify insurance, and collect co-payment.
- Respond to and direct telephone and email inquiries promptly.
- Schedule ongoing and intake appointments for therapists in collaboration with the Intake Director.
- Manage filing system and storage of medical records in compliance with clinic regulations.
- Create charts for therapist and ensure forms are filed appropriately.
- Provide clerical and administrative support to clinical staff.
- Ensure that the waiting rooms are clean, organized and maintained.
- Contact appropriate department and/or personnel in cases of an emergency.
Requirements
- Must have a high school diploma or equivalent degree.
- Must have valid driver’s license and access to auto.
- Excellent written and verbal communication.
- Excellent customer services and communication skills.
- Comprehensive computer knowledge.
- Must hold a valid driver's license and access to an operational and insured vehicle.
Nice-to-haves
- Psychology and social work students are strongly encouraged to apply!
- Bilingual candidates encouraged to apply!
- Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Benefits
- Generous perks of employment.
- Room for advancement.
- Healthy work-life balance.
