Administrator Casino Marketing

About the position

Reporting to the Director of Player Development, the Administrator Casino Marketing plays an important role in providing all reporting and administrative tasks for the Casino Marketing department, to ensure the department successfully meets or exceeds productivity goals. This role will compile key marketing metrics to help drive the performance of the department.

Responsibilities

• Management of reporting and analysis of player development operations to include arrival and player in-house summaries, event pacing, etc.
• Monitors player comp levels to ensure adherence to company guidelines
• Responsible for daily management of the host coding and telemarketing program
• Maintains additional reports as needed by the department or requested by senior management
• Recommends appropriate process improvement to improve operational efficiency and effectiveness
• Supports marketing events, promotions and ticketing as needed
• Maintains updates to standard operating procedures for the Casino Marketing department
• Works independently with minimal direction to perform job duties
• Performs other job related duties as requested

Requirements

• High school diploma required.
• Three or more years of casino marketing experience required
• Prior experience using gaming related platforms with an ability to understand and analyze customer casino activity
• Excellent customer service skills
• Excellent interpersonal and communication skills to work with and interact with all levels of team members
• Strong analytical skills, including data analysis and problem solving.
• Ability to efficiently coordinate multiple projects and meet required deadlines
• Ability to maintain confidentiality of sensitive information
• Intermediate level skills in Microsoft applications, including Word, Excel and PowerPoint
• Must be able to work varied shifts, including weekends and holidays
• Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming license

Benefits

• Competitive total rewards package which includes pay, benefits and development opportunities