AI/GenAI Product Owner

About the position

The AI/GenAI Product Owner at BMO Bank is a strategic and influential role responsible for shaping, delivering, and managing innovative AI-driven products and solutions within highly regulated financial environments. This role requires exceptional leadership in aligning business objectives with cutting-edge AI technologies, ensuring robust product-market fit, customer-centric innovation, and compliance with regulatory standards.

Responsibilities

• Define and articulate the vision, strategy, and roadmap for AI/GenAI products.
• Conduct market analysis, identify customer pain points, and leverage Design Thinking methodologies to validate product-market fit.
• Prioritize product backlog ensuring alignment with strategic business objectives and regulatory requirements.
• Drive the complete AI product lifecycle from concept and MVP development to full-scale product launch, optimization, and eventual retirement.
• Ensure products are developed with clear personas, validated business cases, and measurable outcomes.
• Oversee product activation strategies, collaborating closely with go-to-market, pricing, and positioning teams.
• Serve as the voice of business and customer, translating business requirements into actionable plans and clear acceptance criteria.
• Foster high-performing, collaborative cross-functional teams including data scientists, engineers, designers, compliance, and risk management professionals.
• Address blockers proactively, ensuring smooth adoption through strategic communication, training, and documentation.
• Monitor product performance, gathering stakeholder feedback and iteratively enhancing product offerings.
• Keep abreast of AI trends, competitive intelligence, and regulatory landscape to maintain product relevance and market leadership.

Requirements

• Bachelor's or Master's degree in Business, Computer Science, Data Science, Artificial Intelligence, or a related discipline, PhD level education.
• Minimum 7+ years in product management, including 5+ years specifically managing AI, ML, or GenAI products.
• Demonstrated success in regulated industries (Financial Services, Healthcare, etc.) with thorough understanding of compliance, ethics, and risk management.
• Proven expertise in applying Design Thinking methodologies, achieving strong Product-Market Fit, and managing complex stakeholder environments.

Nice-to-haves

• Exceptional understanding of AI/ML concepts, use cases, and responsible AI practices.
• Advanced skills in product lifecycle management within agile and hybrid methodologies.
• Proficient in market analysis, strategic thinking, and synthesizing research into actionable strategies.
• Strong analytical and problem-solving skills, data-driven decision-making capabilities.
• Excellent verbal and written communication, influencing, and stakeholder management skills.
• Ability to navigate ambiguity and lead confidently in complex, cross-functional environments.

Benefits

• Opportunity to lead pioneering AI initiatives in a forward-thinking, innovative banking environment.
• Commitment to professional growth, continuous learning, and career development.
• Collaborative culture focused on diversity, inclusion, and innovation.
• Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.