About the position
At Spirit, we live “More Fly.” It’s not just about getting from point A to B—it’s about feeling fly while you’re at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn’t the limit—it’s just the beginning!
Responsibilities
- Supports the development and execution of transactional and multichannel promotional campaigns to ensure Guests are informed about their upcoming flights.
- Provides tactical support to the Email Marketing team and stakeholders on the development of upcoming campaigns and efforts.
- Supports transactional email and SMS/PUSH campaigns, both in implementing new efforts and troubleshooting issues.
- Creates and continuously optimizes campaigns for better engagement: segmentation, messaging and template design inclusive of testing roadmap.
- Undergoes scheduled quality control audits on email campaigns to verify Brand compliance and email best practice.
- Aides in the implementation of customer email journeys and provides valuable feedback to improve performance.
- Works with the Quality Assurance team to support new IT releases and provide guidance on testing process.
Requirements
- Bachelor’s degree or equivalent experience in Marketing, Communications and/or related field.
- 1-3 years of experience in Marketing, Communications and/or related field.
- 2+ years relevant email marketing and direct to consumer marketing experience required; travel, retail, e-commerce industry or email marketing agency preferred.
- Understanding of email marketing including audience segmentation, A/B testing and email metrics.
- Knowledge of CAN-SPAM regulations to ensure compliance.
- Oracle Responsys platform preferred.
- Understanding of fundamental HTML coding.
- Strong troubleshooting and problem-solving skills to provide quality assurance on creative deliverables.
- Highly organized and detail-oriented.
- Self-driven, comfortable with fast-paced working environment; able to work under pressure with tight deadlines.
- Able to work independently as well as collaborate effectively with larger team and internal stakeholders.
- Strong communication (oral and written) and presentation skills.
Benefits
- Medical insurance
- Dental insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- Life insurance
- 401(k)
- Paid time off
- Travel benefits
