Full-time Audiovisual Technician

Houston Ballet • Houston, TX

8d • Onsite

About The Position

The Full-time Audiovisual (AV) Technician is responsible for operating, maintaining, and troubleshooting audiovisual systems used for rehearsals, meetings, and events at the Houston Center for Dance, located in downtown Houston, TX. This role supports equipment including audio amplifiers, speakers, displays, video monitors, cameras, and conferencing systems. The regular schedule for this position is: Tuesday–Saturday, 10:45 a.m.–6:45 p.m. Occasionally, workdays and hours may shift temporarily to provide Box-office IT support (onsite/remote) on performance days (Saturday or Sunday). This position performs quality control checks on AV systems, collaborates with company and academy staff, and provides day-to-day technical support. The position also assists with live streaming, system documentation, and coordination with vendors and network teams.

Requirements

• Experience working with the following technologies is preferred: Biamp: speakers, subwoofers, audio amplifiers, Tesira Forte Audio DSP Sony: 4K displays Crestron: touch panels, RMC4 room controller, DM Lite transmitter Shure: SLX-D wireless microphone systems Networking and infrastructure: Cat6 cabling, Cisco switches, Intel NUC PCs Collaboration platforms: Bluetooth, Wi-Fi, Zoom, and video casting technologies
• Computer skills – Work with various computer technology including: Windows, MAC, iPads, Microsoft 365 suite (Word, Teams, SharePoint, Outlook,etc.)
• Troubleshooting – AV technicians troubleshoot all equipment issues in a timely manner. Successful technicians strive to exceed expectations.
• Physical fitness – Be able to stand, walk, or sit for long periods of time. Be able to lift up to 40lbs. Ability to occasionally climb ladders as needed.
• Tools- Be familiar with power tools and Network/cable toners/testers.
• Customer service – ability to interface with customers and guests on-site to make sure their AV needs are met, and that equipment is functioning.
• Organization skills – Essential for tracking and planning maintenance tasks and service requests around complex Company and Academy studio schedules.

Responsibilities

• Set up, operate, and maintain audiovisual equipment for rehearsals, meetings, and events
• Perform daily checks of Company and Academy studios
• Perform weekly/monthly maintenance of Company and Academy studios
• Maintain conference room AV systems and meeting technology
• Monitor and maintain lobby displays and other digital displays throughout the building
• Schedule equipment service and repairs with vendors and the IT department
• Communicate updates and changes related to current technology systems
• Develop and maintain training materials and technical documentation
• Coordinate projects and support activities within IT
• Participate in team meetings and provide status updates on technical issues
• Test network connectivity and collaborate with the Network team when needed
• Manage and resolve support tickets related to AV systems
• Provide additional AV and audio support as needed

Benefits

• Healthcare Benefits: Embrace our comprehensive coverage for medical, dental, and vision care. Choose from plans with low-cost or zero monthly premiums, complemented by provisions for paid life and AD&D insurance, and versatile spending accounts.
• Retirement Plan: Secure your future through our 403(b) plan, bolstered by a substantial 5% annual contribution from Houston Ballet, empowering you to save and thrive.
• Paid Time Off: Embrace a healthy work-life balance with 3 weeks of paid vacation, 10 paid sick days, and 10 paid holidays. Paid parental leave is also available to support your personal milestones.
• Professional Development: Fuel your career ambition with access to online training and professional growth resources specific to arts management, empowering you to advance your career on your terms.
• Discounts and Perks: Immerse yourself in the vibrant Houston performing arts scene with discounted and complimentary tickets to captivating ballet performances and other Houston theater district venues. Enjoy exclusive partnerships with local businesses and eateries for unforgettable experiences.
• Wellness Programs: Prioritize your well-being with access to our on-site gym and counseling services through our employee assistance plan, providing comprehensive support for your physical and mental wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed