About the position
When your car doesn’t work, your life doesn’t work! That’s our motto here at Pull-A-Part and U-Pull-&-Pay (A Pull-A-Part Company), and it’s the challenge that we help our customers overcome every day! We’re currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to grow with a customer-focused company, then our Automotive Parts Specialist opportunity could be your next best career move.
Responsibilities
- Participate in a culture that focuses on 'Safety First' & 'Environmental Stewardship' and adheres to environmental, health, and safety standards
- Perform all daily tasks with a positive attitude and a focus on the four core company values - Respect, Help, Learn & Grow
- Prioritize the cleanliness and appearance of the facility and your work area
- Listen to and interact with customers to deliver friendly, helpful, and professional customer service
- Accurately identify auto parts for purchase
- Execute auto parts theft prevention procedures
- Help customers use our digital kiosks or mobile devices to look up inventory
- Process cash & credit card transactions for customers at admissions & checkout
- Receive and process car titles and other paperwork
- Read, interpret, and enter data into our computer systems for accurate record keeping
- Provide warranty information to customers
- Communicate sales promotions and upcoming events to customers
- Meet personal and team performance goals
- Abide by the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's)
- Comply with the company dress code policy
- Learn new skills; assist your teammates; and complete other retail tasks as directed
Requirements
- Commitment to delivering friendly, helpful, and professional customer service
- Experience in a retail or customer service position
- Advanced automotive parts knowledge--must be able to identify the majority of parts
- Good administrative & organizational skills (including cash management)
- Ability to work in a face paced, team-oriented environment
- Good computer skills with the ability to navigate mobile devices
- Ability to multi-task
- Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task
- Must work retail store hours including overtime, weekends, and some holidays
- Be willing and able to work in an industrial environment (mainly indoors & some outdoors) with exposure to different weather conditions
- Reliable means of transportation to work
Nice-to-haves
- Auto parts sales experience
- Bilingual in English and Spanish
Benefits
- Medical Insurance - We offer low-cost medical insurance to our team members and low-cost medical insurance to their additional household members.
- Dental Insurance - We offer low-cost dental insurance to our team members and their additional household members.
- Vision Insurance - We offer FREE vision insurance to our team members and low-cost vision insurance to their additional household members.
- Life Insurance - We offer FREE life insurance to our team members.
- Short-Term Disability Insurance – We offer FREE short-term disability insurance to our team members.
- Long-Term Disability Insurance – We offer long-term disability insurance to our team members. The associated cost is based on age and earnings.
- 401(k) - Plan for your retirement by participating in our optional, 401K plan. Receive a 100% company match on the first 3% of your contributions and receive a 50% company match on the next 2% of your contributions.
- Paid Holidays & Vacation - We observe 9 paid holidays, and we provide each full-time team member with paid vacation time which is determined by length of service.
- On-The-Job Training – A successful team member is a confident team member. We are dedicated to educating our team and providing consistent training and development opportunities.
- Employee Referral Program – We offer a bonus of $500 to our team members who have successfully referred another team member.
- Employee Assistance Program (EAP) - We offer free confidential employee assistance counseling by video, telephone & face-to-face sessions, or text with a therapist.
