Automotive Parts Specialist

About the position

When your car doesn’t work, your life doesn’t work! That’s our motto here at Pull-A-Part, and it’s the challenge that we help our customers overcome every day! We’re currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to grow with a customer-focused company, then our Automotive Parts Specialist opportunity could be your next best career move.

Responsibilities

• Participate in a culture that focuses on 'Safety First' & 'Environmental Stewardship' and adheres to environmental, health, and safety standards
• Perform all daily tasks with a positive attitude and a focus on the four core company values - Respect, Help, Learn & Grow
• Prioritize the cleanliness and appearance of the facility and your work area
• Listen to and interact with customers to deliver friendly, helpful, and professional customer service
• Accurately identify auto parts for purchase
• Execute auto parts theft prevention procedures
• Help customers use our digital kiosks or mobile devices to look up inventory
• Process cash & credit card transactions for customers at admissions & checkout
• Receive and process car titles and other paperwork
• Read, interpret, and enter data into our computer systems for accurate record keeping
• Provide warranty information to customers
• Communicate sales promotions and upcoming events to customers
• Meet personal and team performance goals
• Abide by the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's)
• Comply with the company dress code policy
• Learn new skills; assist your teammates; and complete other retail tasks as directed

Requirements

• Commitment to delivering friendly, helpful, and professional customer service
• Experience in a retail or customer service position
• Advanced automotive parts knowledge--must be able to identify the majority of parts
• Good administrative & organizational skills (including cash management)
• Ability to work in a face paced, team-oriented environment
• Good computer skills with the ability to navigate mobile devices
• Ability to multi-task
• Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task
• Must work retail store hours including overtime, weekends, and some holidays
• Be willing and able to work in an industrial environment (mainly indoors & some outdoors) with exposure to different weather conditions
• Reliable means of transportation to work

Nice-to-haves

• Auto parts sales experience
• Bilingual in English and Spanish

Benefits

• Medical Insurance - low-cost medical insurance for team members and their additional household members
• Dental Insurance - low-cost dental insurance for team members and their additional household members
• Vision Insurance - FREE vision insurance for team members and low-cost vision insurance for their additional household members
• Life Insurance - FREE life insurance for team members
• Short-Term Disability Insurance – FREE short-term disability insurance for team members
• Long-Term Disability Insurance – long-term disability insurance for team members
• 401(k) - 100% company match on the first 3% of contributions and 50% company match on the next 2%
• Paid Holidays & Vacation - 9 paid holidays and paid vacation time based on length of service
• On-The-Job Training - consistent training and development opportunities
• Employee Referral Program - bonus of $500 for successfully referred team members
• Employee Assistance Program (EAP) - free confidential employee assistance counseling