AVP, Digital Product Owner, Small Business

About the position

Join us on our digital-first journey and join the magic that is happening right now at Chubb. Our teams are innovating, iterating, and solving customer problems at a rapid pace. We are building upon our strength of delivering superior coverage and customer experience by leading the modernization of what insurance does and how we deliver it in a digital way. This means technology is infused into the business and technology experts sit at the table with our insurance experts. By being a part of the digital-first journey at Chubb, you will be a transformer at the forefront of driving change.

Responsibilities

• Lead product to overall success according to clearly defined objectives and key results (OKRs) and key performance indicators (KPIs) as part of digital transformation.
• Accountable for the success of both 'change' and 'run' aspects of the domain, and for continuous prioritization between change and run to optimize business outcomes.
• Continuously identify areas of opportunities for the squad and provide input into sprint reviews and retrospectives.
• Lead a multidisciplinary team to deliver high quality work product (e.g., software, analytics, business intelligence, data product) via faster/shorter iterative cycles.
• Drive decision-making and remove impediments to squad's progress by influencing key stakeholders, engaging with other POs to manage interdependencies, and escalating issues appropriately.
• Working with Domain Leaders, own Squad vision and set priorities to deliver impact to the customer as quickly as possible through on-time delivery of quality releases to market.
• Liaise with core product and ingestion teams, inclusive of technology and operations leads to understand scope of project work and key dependencies to be delivered.
• Successfully lead a cross-functional team to deliver high quality and on-time functionality each release.
• Define, refine, and prioritize user stories/epics/tasks daily including leading interactions with other units.
• Lead quarterly business reviews (QBRs) for integrated planning, prioritization, resource allocation, and to shape the OKRs for the squad.
• Manage dependencies and actively remove any blockers across squads within the domain or across sub-domains.
• Facilitate product demos and launches; advocating and communicating value to users and stakeholders.
• Build and maintain strong relationships with operational stakeholders as well as other product owners and domain leads.
• Manage the defect management process, ensuring timely identification, tracking and resolution of defects.