FT - Seasonal Bellperson - Hilton Phoenix Resort at the Peak
About The Position
The Hilton Phoenix Resort at the Peak is looking for a Seasonal FT - Bellperson to join our amazing Team! Hours: AM/PM Shifts including weekends and holidays Summary of Benefits Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton Flexible Schedules Career Growth & Development Insurance Benefit Available for Full Time Team Members PTO Pay – Full Time and Part Time Team Members Amazing Recognition Programs/Giving Back – Community Outreach Trip Reduction Program – Resort off a Main Bus Line $2.00 – Team Member Lunch Program $300 Referral Program Perform duties of Bellperson including assisting guests with luggage, performing pick-ups and drop-offs suites, assisting guests upon check-in and check-out and assisting with and checking luggage as needed.
Requirements
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
- Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.
- Ability to drive vans, limousines and automobiles.
- Have an excellent driving record as verified by a Motor Vehicle Report.
- Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
- Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs.
- Ability to stand, walk and/or sit and continuously perform essential job functions.
- Perform tasks requiring bending, stooping, kneeling and/or walking.
Responsibilities
- Show guests to room assisting them with their luggage.
- Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
- Check luggage for hotel guests both for day and overnight.
- Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
- Open doors and greet guests in a friendly and courteous manner.
- Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
- Post the daily events board and entertainment board in the lobby.
- Maintain an open communication line through all shifts by proper use of inter-shift log.
- Deliver messages and valet to guest rooms.
- May perform the duties of a valet as required.
- Comply with attendance rules and be available to work on a regular
- Perform any other job related duties as assigned.
Benefits
- Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton
- Flexible Schedules
- Career Growth & Development
- Insurance Benefit Available for Full Time Team Members
- PTO Pay – Full Time and Part Time Team Members
- Amazing Recognition Programs/Giving Back – Community Outreach
- Trip Reduction Program – Resort off a Main Bus Line
- $2.00 – Team Member Lunch Program
- $300 Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
