About the position
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #3209, located at: 7115 Northland Terrace, Suite 200, Brooklyn Park, MN 55428.
Responsibilities
- Work closely with commercial paint customers to determine their needs.
- Answer customer questions about Sherwin-Williams products.
- Recommend the right solutions to customers.
- Promptly resolve any customer concerns.
- Ensure maximum client satisfaction.
- Stay up-to-date with product features.
- Maintain high quality and visual standards of products and store.
- Achieve excellent customer service.
- Consistently meet the store’s sales goals.
Requirements
- Ability to work full time.
- Ability to handle customer interactions, including minors.
- Ability to access cash and other payment methods.
- Ability to use electronic equipment and handle personal information.
Benefits
- Health benefits including medical, dental, and vision coverage.
- Flexible Spending Accounts (FSAs).
- Disability coverage.
- Retirement and saving benefits.
- Generous time away from work package including personal leave, paid parental leave, medical leave, vacation, and holidays.
