About the position
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. We are seeking a Business Risk and Controls Senior with expertise in developing, implementing, and maintaining effective controls and risk management programs. The ideal candidate will possess excellent interpersonal skills and executive presence, enabling them to influence partners at all levels within a matrixed organization. Strong analytical and problem-solving capabilities, along with experience in enterprise risk management frameworks, are crucial. Familiarity with media channel process improvements and automation, as well as knowledge of data governance practices, will be an asset in this role. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
Responsibilities
- Drives solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives.
- Performs ongoing supervision and oversight of business controls and shares knowledge with team members.
- Responsible for risk data analysis, report preparation and trend analysis, using business intelligence tools.
- Anticipates business needs and proactively finds opportunities to improve and strengthen the control environment.
- Assists with translating control deficiencies into action plans and provides recommendations to improve governance practices.
- Partners with team members to drive improvement efforts to prevent unfavorable trends and assess the impacts.
- Leads project team through concept, planning, execution, and implementation phases for effective and timely risk remediation.
- Advises senior management on the status of their control environment related to risk identification and control weaknesses.
- Identifies critical areas to monitor and raises issues and findings to appropriate partners.
- Develops and maintains processes, procedures and tools for managing alerts as they occur.
- Provides control oversight to ensure compliance with laws and regulations.
- Serves as a primary resource to team members.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree.
- 6 years of experience supporting risk-related, compliance related, or business control design activities.
- Knowledge of federal laws, rules, and regulations, to include: UDAP/UDAAP, FRB Regs A-Z, NAIC, and GLBA.
Nice-to-haves
- Success in developing, implementing, and maintaining risk controls or risk management programs.
- Excellent interpersonal skills and executive presence, ability to influence at all levels across a matrixed organization.
- Strong analytical and problem-solving skills with experience leading and implementing enterprise risk management frameworks.
- Experience with media channel process improvements and automation.
- Knowledge and experience partnering with media vendors, platforms, and systems.
- Detail oriented with a structured approach to process design and documentation.
- Knowledge of data governance or data privacy practices.
Benefits
- Comprehensive medical, dental and vision plans.
- 401(k) and pension.
- Life insurance.
- Parental benefits and adoption assistance.
- Paid time off program with paid holidays plus 16 paid volunteer hours.
- Various wellness programs.
- Career path planning and continuing education.
