Business Systems Specialist - Retirement Professional Services (RPS)

About the position

This is an expert-level individual contributor role, ideal for a highly experienced professional with extensive knowledge in the financial and retirement industries. You will act independently to resolve highly complex problems and are regarded as a leader and expert in your field. You may also coordinate and guide the work of others. Entry into this role requires senior management review. This role is perfect for someone who thrives in a dynamic environment, enjoys tackling complex challenges, and is passionate about making a significant impact in the financial and retirement industries. If you are a proactive problem-solver with a strong technical background and exceptional communication skills, we encourage you to apply!

Responsibilities

• Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Devise or modify procedures to solve complex problems, considering computer equipment capacity and limitations, operation time, and desired results.
• Analyze business and user needs, document requirements, and translate them into proper system requirement specifications.
• Influence business partners and service providers regarding priorities, hardware/software selection, and vendor selection.
• Analyze marketplace, industry, company, technology trends, and best practices, including vendor products and services.
• Identify and document business strategies, objectives, and drivers.
• Analyze and document business processes and metrics, identifying improvement opportunities.
• Calculate and estimate costs and benefits of alternative actions or solutions to establish their viability/ROI.
• Re-engineer processes to deliver greater effectiveness and efficiency.
• Identify and document how applications and systems interact to support business processes.
• Assess, apply, and project the impact of system changes on users and internal/external clients or stakeholders.
• Use knowledge of systems and industry requirements to develop or modify complex information systems.
• Write test plans and test cases to ensure changes meet client needs and maintain application integrity. Conduct various tests (system, integration, readiness, acceptance) to ensure changes are correct.
• Train internal employees or external clients on changes, new systems, or new procedures. Conduct one-on-one or classroom training as needed.
• Mentor, guide, advise, and/or check the work of less experienced business systems analysts.
• Consider business implications of the application of technology to the current business environment.
• Perform other related duties as assigned.

Requirements

• Extensive experience in the financial industry, with a strong preference for the retirement industry.
• Proven experience with retirement plan recordkeeping, specifically with FIS Omni DC.
• Domain expertise in trading, pricing, dividends, trust accounting/reporting, and/or reconciliation (cash and asset).
• A self-starter who loves solving problems and can function and drive results independently.
• Strong technical skills, including proficiency in SQL.
• Excellent verbal, written, and presentation skills.
• Expert with Microsoft Excel.
• Fast learner who thrives on growth.

Nice-to-haves

• Strong experience in Retirement recordkeeping or related.
• Additional consideration given for programming, AWS, and other technical exposure/experience.
• Expertise in multiple domains Trading, pricing, dividends, money-in, trust accounting/reporting, reconciliation (cash and asset) - the more the better.

Benefits

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits