Case Manager - Insurance Coverage

About the position

The Case Manager - Insurance Coverage role effectively manages and navigates the MaineCare and Health Insurance Marketplace, assisting with the application process and enrollment on behalf of uninsured and underinsured individuals. This position will collaborate with various departments to coordinate payment for care, facilitate the exchange of necessary forms and information for the client, and connect clients to other community resources as needed. This role will be trained as a Certified Application Counselor.

Responsibilities

• Manage and navigate the MaineCare and Health Insurance Marketplace.
• Assist with the application process and enrollment for uninsured and underinsured individuals.
• Collaborate with various departments to coordinate payment for care.
• Facilitate the exchange of necessary forms and information for clients.
• Connect clients to community resources as needed.
• Receive training as a Certified Application Counselor.

Requirements

• Bachelor's Degree or two years relevant experience preferred.
• Certification as a Maine Enrollment Assistor or Certified Application Assistor with the Health Insurance Marketplace preferred or will be trained upon hire.
• Valid Driver's license required.
• Two years of relevant experience in social/human services, health care or related field preferred.
• Knowledge of state and federal agencies, community resources, experience with community outreach and networking, and strong advocacy skills preferred.

Nice-to-haves

• Proficient in Microsoft Office suite.
• Experience with EMR systems.

Benefits

• Paid parental leave.
• Flexible work policy.
• Student loan assistance.
• Training and education programs.
• Well-being resources for employees and their families.