About the position
The Curtis Hotel, a 'Stay Happy, Work Happy!' aesthetic: Calling all dashboard drummers, hairbrush singers, and firefly chasers- Welcome to the Curtis Hotel! Our playful yet professional attitude is what we live by and surround ourselves with others that have the same outlook on life. We don't believe that we clock out of life when we come into work, but that work is an extension of our day-to-day. We are the simple, happy-go-lucky parts of childhood, delightfully tucked into a stunning, truly iconic hotel. Job Overview: Solicit, capture, plan and coordinate small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Position is responsible for finalizing catering only business. Recommends program and procedural changes.
Responsibilities
- Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.
- Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.
- Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.
- Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.
- Prepare status and period end reports.
- Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.
- Professional and positive communication to both guests and fellow associates.
Requirements
- More than two years of post-high school education.
- Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
- Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.
- Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
- Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
- Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
- Ability to drive to outside sales calls.
- Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
Benefits
- Medical, Dental, & Vision Insurance
- 401(k) with Employer Matching
- Free RTD EcoPass
- Free Downtown On-Site Parking
- Independence Plan- Take the vacation time you need!
- Hotel Discounts (Both Hilton & Sage Portfolio)
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Company-paid short-term disability
- Employee assistance program
- Great discounts on Hotels, Restaurants, and much more.
