Catering Sales Manager

About the position

As Catering Sales Manager, you will be responsible for selling and servicing social events and group room blocks, with a focus on weddings, birthdays, family reunions, educational conferences, sorority and fraternity events, and more. This role blends strategic sales with hands-on event detailing, requiring someone who excels at both relationship-building and operational execution. You will report to the Director of Sales and collaborate with internal teams to ensure guest satisfaction while achieving personal and hotel revenue goals.

Responsibilities

• Proactively solicit new business through outbound sales efforts, networking, site tours, and industry events.
• Build and maintain strong relationships with social clients, vendors, and community organizations.
• Sell and detail all events booked, ensuring each event is executed flawlessly.
• Service events booked by both yourself and the Director of Sales.
• Create detailed Banquet Event Orders (BEOs), diagrams, and timelines.
• Collaborate with operations, front desk, and F&B teams to ensure flawless event execution.
• Meet or exceed sales and revenue goals as outlined by leadership.
• Maintain accurate records in Delphi and FOSSE systems.
• Work a Tuesday-Saturday schedule, with flexibility for evenings and holidays as required by event demands.

Requirements

• 3-5 years of experience in social catering or event sales, preferably in a hotel setting.
• Proven success managing multiple events from sale to service.
• Strong organizational and communication skills with a detail-oriented mindset.
• Experience with Delphi and FOSSE preferred.
• Self-starter with a proactive sales approach and strong sense of ownership.
• Availability to work evenings, weekends, and holidays as needed.

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Ongoing training and development opportunities