About the position
The Assistant Vice President, Change Delivery Associate is a point of contact who will provide support and coordination of change events in partnership with the broader Change Delivery organization. The Change Delivery Associate will work with the Change Delivery Lead and/or Sr. Change Delivery Lead to support adherence to enterprise change planning, design, delivery and sustainability artifacts. They will be responsible for cross-functional coordination, task management, artifact development, and meeting orchestration for an inventory of change initiatives and events. The incumbent collaborates closely with the Change Delivery Lead and/or Sr. Change Delivery Lead and respective stakeholders to manage within agreed scope, capacity, budget and timeline.
Responsibilities
- Coordinate the intake, planning, and business readiness that supports delivery of change initiatives and change events, in conjunction with the Change Delivery Lead and/or Sr. Change Delivery Lead.
- Coordinate amongst cross-functional stakeholders to maintain engagement, tollgates and delivery plans.
- Coordinate and support preparation, documentation and facilitation that drives routine delivery e.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
- Track dependencies, escalations, impediment management and changes / action items for the defined deliverables.
- Coordinate and support the execution of change initiatives and events, in conjunction with the Change Delivery Lead and/or Sr. Change Delivery Lead.
- Prepare and maintain necessary tollgate materials, project materials and artifacts.
- Coordinate delivery and dependencies across multiple teams.
- Ensure project has appropriate documentation, tracking all impacts to completion and knowledge delivery to impacted audiences.
- Coordinate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
- Ensure that execution is aligned with deliverable requirements by working with the business sponsor/technical SMEs and relevant stakeholders.
- Track progress/milestones in-line with outcome related planning.
- Support impact analysis to change initiative and change event delivery changes.
- Provide analytical support on various topics.
- Proactively identify, manage, and escalate potential risks, impacts, impediments, and dependencies.
- Ensure all tasks and activities identified within each change initiative and event are delivered to agreed scope, capacity, budget and timeline aligned to LOB change goals.
Requirements
- Bachelor's Degree from an accredited university or in lieu of a bachelor's degree a High School Diploma or GED and 4 years of Business strategy, Change and/or Project Management experience.
- 4 years of change delivery and deployment experience.
- 4 years of experience in project planning, risk and issues management.
- 3 years of experience in consulting, project management or process improvement related role.
- 3 years of experience with process improvement methodologies (e.g., Six Sigma).
- 3 years of experience in banking, capital markets, or financial services organizations in a regulatory environment preferred.
- 2 years of experience with PPM tools.
Nice-to-haves
- Project Management Professional (PMP) preferred.
Benefits
- Health and welfare programs.
- Strong retirement benefits.
- Generous paid time off programs.
- Medical, dental, and vision benefits.
- 401(k) and pension.
- Income protection benefits such as life insurance, AD&D, and supplemental health programs.
