Change Delivery Project Manager

About the position

The Change Delivery Project Manager will manage the cross-functional coordination of complex cross-cutting change initiatives and change events across the organization. This role involves supporting the planning, executing, and monitoring of enterprise programs and change initiatives designed to deliver on enterprise-wide objectives. Serving as the central point of contact for allocated changes, the incumbent effectively communicates consultative strategies and collaborates closely with Change Delivery colleagues and respective stakeholders to manage within agreed scope, capacity, budget and timeline. This role requires a strong background in complex and cross-functional project management to ensure enterprise change management processes are adhered to and program / change objectives are achieved.

Responsibilities

• Plan, coordinate, and execute enterprise programs and cross-cutting change initiatives from initiation ensuring that all activities and dependencies are sequenced appropriately and meet scope, budget, timeline, and quality objectives.
• Develop and maintain detailed project plans, including strategic communications, milestones, deliverables, risk log and resource allocation.
• Monitor progress and coordinate adjustments as necessary to manage risks and overcome challenges.
• Collaborate with business leaders and stakeholders to assess current processes and identify opportunities for improvement.
• Drive process adherence and oversight to ensure consistency and alignment with organizational policies and standards.
• Prepare and maintain necessary project materials, meeting materials and notes, tollgate artifacts and project management plans / systems / tools.
• Coordinate end-to-end delivery strategy across multiple teams.
• Lead key forums, status updates, working sessions and tollgates amongst stakeholders and leadership.
• Maintain relevant system tooling standards and data integrity in alignment with enterprise standards.
• Serve as the primary point of contact for change-related communications, ensuring timely updates and transparent reporting to executive leadership and other stakeholders.
• Facilitate cross-functional meetings, workshops, and training sessions to drive engagement and adoption of programs and change initiatives.
• Prepare and deliver presentations, status reports, and other communications that clearly articulate project progress, risks, and outcomes.
• Serve as an enterprise change management SME, coaching and mentoring cross-functional stakeholders, business partners and new colleagues on process standards and successful navigation of key milestones and tollgates.
• Perform continuous assessment and resolution strategy of the impact of changes to mitigate delivery risk.
• Identify, assess, and mitigate risks associated with change.
• Develop contingency plans to address potential challenges and ensure continuity of operations.
• Escalate issues as needed and work with senior management to devise effective solutions.
• Collaborate with Change Delivery peers, to ensure programs and change initiatives are managed in accordance with enterprise standards.
• Other duties as assigned.

Requirements

• Bachelor's Degree from an accredited university in Business, Finance, or other related field OR High School/GED with 5 years of Business strategy, Change and/or Project Management experience
• 5 years of Change delivery and deployment experience
• 5 years of experience in project planning, risk and issues management
• 4 years of experience implementing large-scale initiatives and ability to bring clarity to ambiguous assignments
• 4 years of experience gathering requirements and preparing documentation
• 4 years of experience analyzing data and providing recommendations

Nice-to-haves

• Project Management Professional (PMP) preferred
• PMI Agile Certified Practitioner (PMI-ACP) preferred

Benefits

• Health and welfare programs
• Strong retirement benefits
• Generous paid time off programs
• Medical, dental, and vision benefits
• 401(k) and pension
• Income protection benefits such as life insurance, AD&D, and supplemental health programs
• Time off programs for vacation, sick time, disability, and parental leave