About the position
The Apple Services Engineering Organization is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 170 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.
Responsibilities
- Work cross functionally with teams including Commerce Product, Global Finance stakeholders, Technical Accounting, and Commerce Engineering teams.
- Understand financial obligations, needs, and data flows to develop an end-to-end solution for the commerce platform.
- Cultivate ideas, author requirements, prioritize, and plan the roadmap of financial capabilities in support of the platform.
- Conduct technical analyses of existing service implementation.
- Analyze end-user usability and experience.
- Perform market analysis and competitive analysis.
Requirements
- 5+ years of experience working in the commerce space, including technical and business expertise.
- Expertise in driving customer experience, growth, and engagement for digital services.
- Understanding of financial impact and revenue management.
- Experience managing multiple performance obligations.
- Experience in launching new products and features working closely with designers and engineers.
- Experience in driving system architectural discussions and driving scalable platform development.
- BA/BS degree required; Business Information Technology or Finance/Accounting specialization is a plus.
Nice-to-haves
- Focus on customers as well as internal partners.
- Proven ability to meet deadlines and drive results while juggling many priorities under tight timeframes.
- Comfortable with a deadline-driven work environment.
- Strong prioritization skills and ability to manage multiple programs simultaneously.
- Expertise in enterprise applications like SAP is a plus.
