Community Manager

About the position

Responsible for the day-to-day operations of an individual community or group of communities in the same geographic area. Build a strong team(s) with common goals and objectives. Manages residential real estate properties for clients by performing the following duties personally or through subordinate supervisors/employees. Duties include: participation and oversight of: budgeting, workplace safety, financial reporting and tracking, marketing, operations, human resource administration and a property’s overall performance as a real estate asset.

Responsibilities

• Inspect each building at least once each week and maintain daily records of inspections.
• Continuously be aware of safety practices and procedures and ensure the Community Safety Program is effective.
• Conduct and have recorded monthly Safety Meetings with all staff members.
• Coordinate with the Regional Property Manager on all housing violations and potential problems.
• Ensure Fair Housing policy is understood and followed by all employees and contractors.
• Follow emergency procedures and notify management and authorities immediately of emergencies.
• Inspect vacated apartments and decide on turnover repairs/redecorating required.
• Monitor stock levels and project supplies required for property operations.
• Monitor work of contractors and report findings to the Regional Property Manager.
• Assure that lease or rental agreements are being properly completed and renewed.
• Keep common areas clean and in good repair.
• Report claims concerning property or liability insurance within 24 hours.
• Assist with eviction of residents in compliance with court orders.
• Hire, train, and supervise on-site personnel.
• Provide leadership and supervision to motivate employees.
• Ensure employees receive on-the-job training and other training opportunities.
• Review employee performance and schedule training programs as needed.
• Oversee the daily marketing/sales/customer service effort.
• Keep vacant units clean and in market-ready condition.
• Ensure staff is providing superior customer service to all residents.
• Insure active resident relations programs are in place.
• Ensure purchases are made in accordance with company policy.

Requirements

• Associate’s degree (A.A.) or equivalent from two-year college or technical school.
• Two to three years related experience and/or training.
• Familiar with federal, state, and jurisdictional laws concerning multi-family housing.
• Ability to read, analyze, and interpret general business periodicals and governmental regulations.
• Ability to calculate figures and amounts such as discounts, interest, and percentages.
• Ability to solve practical problems and deal with a variety of concrete variables.

Nice-to-haves

• IREM certification highly desirable.

Benefits

• 401K plan
• Paid time off
• Professional development and training opportunities