About the position
Lutheran Social Services of Southern California began in December 1944 when a group of Lutheran congregations in San Diego came together to discuss how to better assist families in need. They began discussing how to form a Welfare Commission. Their vision expanded when they came together with another group of Lutheran congregations in Los Angeles having the very same conversation. Lutheran Social Services of Southern California was officially incorporated in 1946 as a 501(c)(3) non-profit social service agency. The mission has stayed true to its earliest beginnings, to be a servant to those in need. Today LSSSC serves thousands of individuals and families throughout Southern California with over 70 different programs/services at nearly 20 different locations. We are part of the Lutheran Services in America (LSA) network and strive to serve those in need with dignity and respect. Lutheran Social Services of Southern California’s Mission: Ignited by faith, we live out God’s love by embracing, equipping, and empowering vulnerable individuals, families, and communities toward self-sufficiency.
Responsibilities
- Review and ensure adherence to the scope of work requirements for Cal AIM Housing Navigation/Sustainability program.
- Fulfill program or contract requirements as directed by the Program Director/Manager.
- Provide culturally responsive, empathetic care to clients in housing navigation services.
- Ensure client eligibility for services and assess client needs.
- Deliver case management services including intake, assessment, care planning, linkage, and coordination with community resources.
- Assist clients in navigating housing resources such as emergency shelters and permanent supportive housing.
- Monitor and track client charts monthly, ensuring service provision is documented.
- Complete timely, accurate documentation in accordance with program policies.
- Securely store client charts and ensure confidentiality.
- Complete Incident Reports within 24 hours of an incident.
- Notify the Program Manager/Director of any client, program, staff, or agency issues.
- Attend all scheduled meetings, supervision sessions, and training.
- Submit timecards, time-off requests, and activity logs in a timely manner.
- Provide required reports to the Program Manager or Coordinator according to the established schedule.
- Participate in Peer Review chart audits to ensure quality service delivery.
- Develop and maintain a network of resources and referrals appropriate for client needs.
- Schedule visits with service providers and community partners.
- Engage in outreach activities and community resource fairs.
Requirements
- High School Diploma with 2 years of experience or a bachelor’s degree with 1 year of experience or a master’s degree in social work or related field with internship plus six or more months experience in Case management.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to add, subtract, multiply, and divide in all units of measure.
- Ability to solve practical problems and deal with a variety of concrete variables.
- Very good knowledge of Word processing software and Excel spreadsheet software.
- Clear California Driver’s License and proof of current vehicle insurance.
