Copy of Assistant Manager (Larkspur Landing Cinema)

About the position

Great with People? Eager to apply your skills to management? Assistant Manager at Larkspur Landing Cinema may be exactly what you are looking for. We are searching for an assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team follows company policies, help to resolve customer complaints, lead the team, create the team schedule, and assist the General Manager with day to day operations. To be a great fit for this role you should have consistent work history and previous experience as a senior staff member or as an assistant manager. A passion for customer service and team mentoring is also a plus.

Responsibilities

• Ensures that each guest receives outstanding guest service by providing a guest-friendly environment.
• Performs as well as supervises duties of all areas; Concession, Box Office, Kitchen and Usher.
• Recommends, recruits, trains, develops, and assesses performance outcomes of floor staff on a regular basis.
• Supports daily goals, tasks and assignments.
• Answers customer questions and courteously resolves complaints.
• Daily inventory count and cash-out registers at end of shift.
• Keeps the theater clean and orderly.
• Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.).
• Pours alcoholic beverages to Customers and complies with state liquor laws and Cinema West policies.
• Performs other duties as assigned by General Manager.

Requirements

• Available to work evening hours, weekends, and holidays. Requires regular and consistent attendance.
• Ability to communicate with all ages, genders, and personalities. Ability to effectively and regularly converse in and comprehend in English.
• Ability to stand for extended periods of time and to be able to move quickly to meet peak demand before & after show times.
• Requires the ability to occasionally lift and clean food preparation and soft drink equipment.

Nice-to-haves

• Proficient in the use of technology.
• Problem Solving/Analysis.
• Leadership.
• Teamwork Oriented.
• Customer/Client Focus.
• Initiative.
• Time Management.
• Communication Proficiency.
• Technical Capacity.

Benefits

• Salary Level: $24.00 TO $26.00 PER HOUR