About the position
Consider joining the dedicated people of the Colorado Department of Natural Resources. It's our mission to manage and conserve Colorado's natural resources for the benefit of people today - and tomorrow. That means we have to balance development with conservation so the state we all love provides similar opportunities for our children and their children. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The Business Operations Unit exists to serve as CPW's business professional liaison with the Office of Information Technology (OIT), vendors, and partners for all CPW projects and services that have a technology component. This unit provides services to plan, manage, and oversee the business operations side for all technology projects and systems; provides representation and advocacy of CPW's business needs and goals; coordinates with CPW staff and OIT, Vendor and partner staff in the management of the agency's technology applications, technology support contracts, business data analysis; develops and tracks CPW's specific technical project expenses to remain within budget as assigned; and ensures accuracy of invoiced services and good, coordination and support. These services are essential to CPW's mission in managing Colorado's wildlife and outdoor recreation resources now and in the future.
Responsibilities
- Business Technical Expert on Firearm Safety System, RAMS, LE systems
- Acting as the senior authority or lead for the Business Operations Unit on the Firearm Safety system, the Records and Management System, and other ancillary law enforcement systems for the agency.
- Create, gather, and maintain documentation on system architecture, business processes, interfaces, and other pertinent system artifacts.
- Understand the business flows for major sales processes, registrations, reservations, licensing as well as the process for the hunt draws for each species.
- Comprehend the architecture and design of the different IT systems in order to understand capabilities and limitations.
- Attend regular meetings throughout the year with business and partner teams.
- Actively participate in meetings and discussions.
- Create and/or gather documentation for current and future processes and system architecture.
- Maintain and ensure current documentation is accurate.
- Key mover in updating and changing the IT systems supporting these business processes to modernize technology, simplify processes allowing for better application design and maintenance, and ensuring sustainability of critical systems.
- Be the technical advisor for CPW and the business units during any system design or modification, working with the IT partners.
- Participate in all technical discussions of the systems, understanding the software development lifecycle and agile development processes.
- Help and advise business product stakeholders with important technical decisions.
- Enhance the efficiency of the team by determining how complex systems share data.
- Assist stakeholders in determining and managing technical user stories.
- Provide suggestions for continuous product improvement.
- Act as the business side technical expert of the system and work closely with vendors and partners in times of crisis, outages, and major issues from discovery to resolution.
- Coordinate with various teams to produce after action reports and create plans to mitigate future similar issues.
- Organize communications across all parties to ensure stakeholders are up to date.
Requirements
- Eight (8) years of relevant experience in System development, senior software developer, management in technology, technical product owner, IT system analyst or occupation related to the work assigned to this position.
- A combination of related education in Engineering, Business, Program Management/Project Management, Computer Science, Applied Computing, Computer Engineering, IT, Math and/or relevant experience in an occupation related to the work assigned equal to Eight (8) years.
Nice-to-haves
- Current or former State experience relevant to this position
- Current or former Colorado Parks and Wildlife experience
- Conflict Resolver
- Effective escalator
- Empathetic
- Creative
- Positivity
- Flexibility
Benefits
- Medical and Dental plans
- Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax and Roth 401K and 457 plans
- Paid life insurance
- Short- and long-term disability coverage
- Employee Wellness programs
- Flexible Spending Accounts
- Health Savings Accounts
- 11 paid holidays per year plus generous vacation and sick leave
- Flexible work schedule options and remote-work options
- Career advancement opportunities throughout the State system
- Some positions may qualify for the Public Service Loan Forgiveness Program.
