About the position
As the Customer & Partner Marketing Manager, you’ll own programs that elevate OX’s voice through our customers and partners. You’ll transform relationships into advocacy, create co-marketing opportunities with strategic partners, and deliver impactful campaigns that drive pipeline and brand visibility. This role blends storytelling, relationship management, and program execution.
Responsibilities
- Build and lead OX’s customer advocacy program
- Develop case studies, testimonials, videos, and success stories that showcase customer outcomes
- Partner with Customer Success to identify champions and convert them into advocates
- Drive reference programs, ensuring sales has a steady pipeline of customer proof points
- Manage joint marketing initiatives with technology and channel partners
- Create partner campaigns, solution briefs, webinars, and event activations that highlight OX’s value in the ecosystem
- Collaborate with sales and alliances teams to support partner enablement and demand generation
- Drive customer and partner presence in OX global events (panels, roundtables, speaking opportunities)
- Create scalable campaigns to increase awareness, engagement, and joint pipeline
- Track performance, optimize campaigns, and report on customer and partner marketing KPIs
Requirements
- 5+ years of experience in customer marketing, partner marketing, or field marketing (preferably in cybersecurity or B2B SaaS)
- Strong storytelling and content creation skills (case studies, videos, campaigns)
- Proven ability to manage multiple stakeholders and build relationships across teams
- Experience building and scaling advocacy programs
- Comfortable working in a fast-paced startup environment where creativity and execution matter equally.
