About the position
As a Data Analytics & Technology (DAT) Risk and Control Manager, you will guide and support Product Managers, Designers and Technologies with their decision-making on any operational risks associated with our programs of work, and have a passion for enabling teams to deliver better customer outcomes by maintaining a strong and consistent controls environment. You will be responsible for effective risk & controls management; supporting the business through identification of control weaknesses and recommendations for improved effectiveness; articulating business impact and associated risk; educating the business on proactive measures to remediate and improve their risk posture. You will be navigating change and contribute to delivering responsible growth and a truly customer centric experience.
Responsibilities
- Build and cultivate a culture focused on partnership, collaboration and transparency with the product teams, and other functions while serving as a subject matter expert and point of escalation for meeting control obligations.
- Lead effective risk and controls management for data products, including AI/ML initiatives, with a focus on data integrity, privacy, and security.
- Identify and assess data-related risks, including data quality, data governance, and data protection, and develop strategies to mitigate these risks.
- Support the business by identifying control weaknesses and providing recommendations for improved effectiveness, particularly in data handling and processing.
- Articulate business impact and associated risks to stakeholders, emphasizing the importance of data compliance and regulatory requirements.
- Educate the business on proactive measures to remediate and improve their risk posture, with a focus on data ethics and responsible AI usage.
- Navigate change and contribute to delivering responsible growth and a customer-centric experience, ensuring data-driven decisions are aligned with risk management principles.
- Partner strategically with teams across the Product & Experience (PX) organization to design appropriate controls that mitigate data-related risks.
- Balance sound controls with efficiency through smart processes and automation, leveraging data analytics to enhance control effectiveness.
- Monitor and report on data risk metrics and control effectiveness, ensuring timely identification and resolution of data-related issues.
- You will be part of the Control Management function, which includes responsibility for risk and control management in the 1st line of defense.
Requirements
- Proven experience in risk and control management, with a strong focus on data products and AI/ML.
- 5+ years of demonstrable experience supporting the development of data products and holds in-depth understanding of data-related risks, including data quality, governance, privacy, and security.
- Strong knowledge of regulatory requirements and industry best practices related to data management and AI.
- Exceptional problem solving and analytical skills, solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems.
- Excellent communication skills with the ability to articulate complex risk concepts to diverse audiences.
- Able to work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
