About the position
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. We are seeking a passionate Senior DevOps Engineer to join our Enterprise API - Agentic API Access team. This role serves as a comprehensive solution for all DevOps functions, focusing on building and managing cloud-native infrastructure environments. The position balances engineering excellence with operational expertise, requiring systems configuration management and software development skills. The ideal candidate will be a self-starter who can act independently and represent operations core values across the organization.
Responsibilities
- Drive, implement, support and maintain infrastructure services with primary focus on container orchestration platforms
- Lead complex infrastructure migrations from legacy platforms to modern cloud-native solutions
- Navigate technical debt and legacy pipeline constraints while addressing platform gaps and customizations
- Optimize deployments for restricted environments and multi-region configurations
- Serve as subject matter expert for critical infrastructure domains including container platforms, deployment automation, and release management
- Demonstrate high degree of autonomy in delivering complex infrastructure projects
- Design and implement cross-regional infrastructure solutions spanning backend services, data modeling, and security assessments
- Lead spike work and proof-of-concept development for ambiguous technical challenges
- Translate broad operational goals into scalable, production-grade infrastructure solutions
- Drive end-to-end project execution from scoping and breakdown to delivery without regressions
- Debug issues with container clusters and complex applications hosted in orchestrated environments
- Lead incident response efforts with clarity and urgency, even when not on primary support rotation
- Proactively identify and resolve production issues before they impact customers
- Collaborate with development teams on CI/CD processes related to containerized deployments
- Maintain comprehensive observability, monitoring, and auditing capabilities
- Work closely with application teams to ensure infrastructure best practices and enable self-service automation
- Collaborate with DevOps and platform-adjacent teams on infrastructure standardization
- Share knowledge and learnings across teams, creating cross-functional multiplier effects
- Drive migration of services to production container environments
- Provide technical guidance and mentorship to team members
Requirements
- A related technical degree required
- Minimum 8 years of DevOps experience required
- Extensive understanding of Kubernetes architecture and proven work experience managing Kubernetes (minimum 3 years)
- Experience with deploying and upgrading Kubernetes clusters
- Experience with CI/CD systems like Jenkins, Strata, Spinnaker
- Experience with IaC technologies like Kubernetes, terraform and Helm charts
- Experience with Python/golang/node.js
- In-depth experience in automation (Infrastructure-as-Code)
- Solid experience with Linux administration combined with good understanding of Linux infrastructure
- Ability to learn quickly in a dynamic environment
Benefits
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
