FedExposted 5 days ago
$7,094 - $15,607/Yr
Collierville, TN
Couriers and Messengers

About the position

Under minimal supervision, plans and executes digital product strategy, technology/product development, technology and/or product support and/or customer engagement strategies in support of the company's product and service portfolio.

Responsibilities

  • Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience.
  • Partners with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs.
  • Provides subject matter expertise to support strategic priorities.
  • Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.
  • Performs other duties as assigned.

Requirements

  • Bachelor's Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline.
  • Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support.
  • Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities.
  • Technical acumen.
  • Strong collaboration, communications and analytical skills.

Nice-to-haves

  • Define key content themes, editorial calendars, tone of voice, and brand messaging guidelines for digital solutions.
  • Define KPIs for content marketing (e.g., awareness, engagement, lead generation) and regularly report on performance.
  • Familiarity with content performance metrics and platforms (e.g., Google Analytics, CMS, marketing automation, SEO tools).

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Retirement
  • Tuition reimbursement
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