About the position
The position involves driving and measuring team performance according to data metrics and system design requirements using technical project management tools such as Jira and Jira Align. The role requires defining the scope of the working software and acceptance criteria for each iterative product delivery (Agile sprint cycle) and aligning it to the program level release. The candidate will deploy cloud-based data and SaaS solutions in collaboration with application and data teams, and will define, review, and track squad objectives and key performance indicators (KPIs).
Responsibilities
- Builds data solutions to facilitate software experiences that are available, stable, and performant.
- Understands processes related to customer data, association, grouping, data protection, and segregation for system design and utilization.
- Writes team mission, product vision, backlog, and development strategies based on collected business and technical requirements.
- Owns the product vision and backlog from idea to shippable product delivery.
- Confers with systems analysts and other software engineers/developers to design systems and obtain information on project limitations and capabilities.
- Develops and oversees software system tests and validation procedures, programs, and documentation.
- Designs, develops, and modifies complex and major software systems using scientific analysis and mathematical models.
- Analyzes and assesses customer insights and data to inform decisions.
- Defines and communicates acceptance criteria.
Requirements
- Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Information Management, Business Administration, or a closely related field and six (6) years of experience as a Director, IT Product Management (or closely related occupation) performing product development (through Agile or Waterfall SDLC approaches) within a business-to-business sales or services environment.
- Or alternatively, Master’s degree (or foreign education equivalent) in the same fields and four (4) years of experience as a Director, IT Product Management (or closely related occupation).
- Demonstrated expertise in building CRM solutions focused on sales or service processes using Salesforce or an enterprise CRM software.
- Experience in researching, documenting, and reviewing existing systems, and recommending designs for achieving requirements.
- Experience collaborating with business partners to understand business needs and deliver technology solutions.
- Ability to break down sophisticated product features and requirements into clear and concise actionable work items.
Benefits
- Hybrid working model that blends onsite and offsite work experiences.
- Commitment to creating and nurturing a diverse and inclusive workplace.
