Director, Marketing Operations (Remote - US)

About the position

This dynamic and strategic role is ideal for an experienced marketing operations leader eager to optimize systems and processes across a mission-driven organization. As Director, you’ll oversee the marketing technology stack, drive campaign performance, and build the infrastructure needed to support scalable, data-driven marketing. Working closely with cross-functional teams, you’ll ensure seamless integration, high-quality execution, and impactful reporting. If you're motivated by operational excellence and collaborative problem-solving, this is an opportunity to create meaningful, measurable impact on a national scale.

Responsibilities

• Manage and enhance the marketing technology ecosystem, including CRMs, automation platforms, analytics tools, and data governance systems.
• Oversee campaign operations from planning through execution, ensuring streamlined workflows, cohesive messaging, and timely delivery across channels.
• Develop and maintain marketing dashboards, performance reports, and KPIs to assess campaign success and optimize ROI.
• Lead process improvements and operational best practices to improve internal coordination, speed, and accuracy across the marketing team.
• Ensure compliance with data privacy laws and marketing regulations while maintaining data integrity across platforms.
• Partner cross-functionally with internal teams such as Partnerships, IT, and Student Affairs to align systems and resolve data-related challenges.
• Engage external research vendors to gather insights and produce impact-focused reporting.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 5 years in marketing operations, with a strong background in systems management and campaign implementation.
• Demonstrated success in using platforms such as Google Analytics, Webflow, Hootsuite, Mailchimp, or Slate (experience with all is a plus).
• Strong project management skills, capable of juggling multiple initiatives simultaneously.
• Experience designing reporting tools and dashboards that guide data-driven decision-making.
• Collaborative mindset with a track record of effective cross-functional communication and problem-solving.

Nice-to-haves

• Preferred experience with marketing automation workflows and implementing scalable marketing infrastructure.
• Passion for advancing equity, inclusion, and anti-racist practices through education.

Benefits

• Health, disability, and life insurance
• 403(b) retirement plan
• Paid time off (PTO) and parental leave
• Professional development opportunities
• Gym reimbursement and adoption assistance
• Remote-first policy: Must reside and work within the U.S. in approved states (e.g., CA, NY, TX, FL, etc.)
• Flexible, mission-driven work culture with a national presence.