Director of Digital Experience, Product Owner

About the position

Ameriprise Financial has an exciting opportunity for a Director of Digital Experience to join our team! In this role, you will provide strategic and operational leadership to Product Owners, prioritizing programs of work for their Agile teams and identify new opportunities for the business. The Director of Digital Experience will partner with key stakeholders to define goals, success criteria and measurable outcomes for delivering ongoing value. You will collaborate effectively with key leaders and partner organizations to deliver outcomes, including responsibility for the ultimate delivery of scope and quality.

Responsibilities

• Prioritize programs of work and assess quality of outcomes. Ensure delivery of scope and assess for continuous improvement. Identify new opportunities to drive value and deepen customer relationship through ongoing assessment of customer needs and goals. Adjust product strategy in partnership with teams.
• Create compelling product vision - develop and execute product roadmap with a focus on measurable business outcomes. Understand business strategy and customer goals. Define Key Performance Indicators (KPI's) for the customer and business and regularly monitor progress toward goals. Regularly track and share progress with stakeholders and team.
• Serve as engagement point for shared services teams (teams in Digital Experience that provide resources to the Agile teams.) Collaborate with key leaders and partner organizations to deliver outcomes.
• Lead one or more Product Owners. Provide people leadership through effective coaching, feedback and sound performance management practices. Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success. Set department initiatives and aligns and sets individual performance goals.
• Manage annual product budget to effectively deliver products in collaboration with Manager and Senior Manager Product Owners.

Requirements

• Bachelors degree or equivalent (4-years)
• 7-10 years of relevant experience.
• Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
• Hands on experience as product manager of software-based solutions.
• Strong written and verbal communications skills, including the ability to clearly articulate concepts and rationale.

Nice-to-haves

• Strong analytical skills with ability to collect absorb and analyze info quickly and independently.
• Highly motivated and influential leader with ability to take initiative, set priorities and perform tasks with minimal guidance.
• Proven experience in managing priorities, strategies, relationships.
• Experience with JIRA, ProductBoard, and other tools to support agile methodology.
• Experience with setting technology strategy in alignment with business priorities.
• Experience working in a leadership capacity directing the outcomes of staff in an Agile structure.
• Executive communication skills, verbal and written, and the ability to communicate complex technical information in simpler terms.

Benefits

• Vacation time
• Sick time
• 401(k)
• Health insurance
• Dental insurance
• Life insurance