About the position
The Director of Sales and Marketing has direct oversight of the Sales and Marketing operations of the hotel. Responsibilities include the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. Additionally, this role leads the development and implementation of both short-term and long-term strategies in all sales, catering and marketing channels to achieve hotel's revenue goals and increase market share performance. The Director of Sales & Marketing leads sales and event managers, trainees, interns, and administrative staff. They manage recruitment and hiring of sales staff, training, managing and coaching managers in their selling and servicing process in order to meet company goals and maximize hotel revenues. Must be able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The Director of Sales & Marketing reports directly to the General Manager.
Responsibilities
- Oversee Sales and Marketing operations of the hotel
- Manage Sales and Marketing Budget/P&L
- Conduct revenue forecasting
- Handle advertising and marketing strategies
- Develop and write business plans
- Lead development and implementation of sales, catering, and marketing strategies
- Manage recruitment and hiring of sales staff
- Train and coach sales managers
- Monitor group and transient contractual agreement processes
- Manage retention, reactivation, and acquisition accounts
Requirements
- Relevant Sales and Marketing experience
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Professional presentation skills
- Caring leader that builds trust and engagement
- Innovative thinker that challenges business processes
- Creative and strategic in developing marketing/advertising campaigns
- Proficient with various social media platforms
- Clear, concise written and verbal communication skills
- Excellent organizational and time management skills
- Proficient with computers, Microsoft Word, Excel, and the internet
- Comfortable with sales and revenue systems/programs
Benefits
- Tuition, Fitness, and Wellbeing Reimbursement - $1000 per year after 90 days
- Cell Phone and Dry-Cleaning Reimbursement
- Discounted Parking
- Medical, Dental, Vision, Flex Spending, Disability and Life Insurance Coverage
- Roth IRA and 401(K) options after meeting eligibility timeline
- Discounted Stock Purchase Options after meeting eligibility timeline
- Paid Sick, Vacation, Holiday time and 3 additional paid days off annually
- Paid Family Bonding Time and Financial Adoption Assistance
- Free and discounted room nights worldwide
- Employee Assistance Program through Compsych
- Additional discounts and partnerships via PerkSpot
