Director, Product Configuration & Visualization

About the position

The Director of Product Configuration & Visualization is responsible for the development and execution of strategies necessary to ensure timely and accurate product configuration change control and efficient production of product visualizations & instructional guides across Moen, Therma Tru, Master Lock, and other Fortune Brands Innovations (FBIN) companies. The scope of work includes leadership of day-to-day operations and the continuous improvement of processes for product visuals & technical literature creation, maintaining engineering product data integrity, governing Enterprise Change Management (ECM), and ensuring that product changes are executed with speed and accuracy across both Product Lifecycle Management (PLM) and Enterprise Requirements Planning (ERP) environments.

Responsibilities

• Owner of processes and process execution to assure the accurate creation and maintenance of product information; from CAD level component data, through PLM bills of material (BOM) and associated visual assets & technical documentation, and on into manufacturing ERP BOM structures, routings, manufacturing instructions, and material revisions.
• Governs the ECM process in support of multiple global partners including Product Engineering (Mechanical, Electrical, and Firmware/Software), Platform Management, NPD Project Management, Product Compliance, Manufacturing, Sourcing, Quality, Product Marketing, and integrated external suppliers.
• Leads managers that are responsible for the day-to-day operations of the technical illustration process, and the continuous improvement of that process.
• Coordinates workflow across the product configuration and visualization teams based in North America, Europe, and China to communicate priorities, quickly resolve issues, maintain high productivity, and assure adherence to quality requirements.
• Interfaces with Product Development, Engineering, Compliance, Marketing, Manufacturing, and Customer Service to assure all visual assets, instructional guides, and associated data is completed when needed, is accurate, up to date, and effectively communicates the intended information.
• Sets policies that ensure integrity of product master data throughout the entire product development lifecycle.
• Monitors and measures process performance metrics and develops strategies for further efficiency within the product configuration realm, ECM, and product visualization.
• Annually evaluates infrastructure, capacity, and capability across FBIN to satisfy needs globally.
• Leads the development, improvement and implementation of product configuration management control, ECM, and product visualization system standards, procedures, and best-practice across FBIN.
• Attract, develop, and retain talent needed to successfully execute product configuration management control and the production of product visualizations & instructional guides in support of FBIN strategies.

Requirements

• Bachelor’s degree in engineering or related field is required; MBA preferred.
• Minimum of 10 years of related experience to include prior experience managing teams that work closely with 3D CAD assemblies, 2D/3D technical illustration software, technical writing, instructional design, 3D animation, BOM maintenance, and change control within an ERP/PLM environment.
• Minimum 6 years of experience in engineering and/or product development to include hands-on experience with CAD/Engineering tools in a distributed global organization.
• Expertise in engineering change control processes connected to a distributed manufacturing environment, linking engineering PLM systems with manufacturing ERP systems.
• Proven and trusted partner of senior leaders with ability to influence strategic direction and approach.
• Ability to effectively manage change and complex organizational projects, navigate and influence others in a matrixed environment.
• Demonstrated success assessing and managing risk in complex and ambiguous situations.
• Excellent written and oral communications skills, technical writing experience, and procedure/instruction writing experience.
• High level of communication and inter-personal skills with the ability to collaborate with people at all levels and functions across multiple geographic locations.
• Demonstrated passion for learning, adoption of new technology, and independent decision-making.
• Ability and willingness to travel up to approximately 10% of the time, both domestically and internationally.

Benefits

• Comprehensive health plans
• Market-leading 401(k) program with a company contribution
• Product discounts
• Flexible time off benefits (including half-day summer Fridays per policy)
• Inclusive fertility/adoption benefits