Director, Revenue Operations

Headspaceposted 4 days ago

$138,600 - $200,000/Yr

Full-time • Senior

Upload and Match ResumeTrack Jobs with Teal

About the position

We are seeking a strategic, systems-oriented Director of Revenue Operations to lead the re-architecture of our go-to-market (GTM) systems and processes. Reporting directly to the VP of Revenue Operations, this role will manage a team of Sales, Customer Success, and Marketing Operations specialists. You will be a critical driver of operational scale, responsible for evolving our tech stack, optimizing GTM processes, and aligning cross-functional teams to deliver growth. As a department leader, you'll shape the future of our revenue operations capabilities, create multiplier effects across the organization, and develop a high-performing team that consistently delivers meticulous results. This is a high-impact leadership role ideal for someone who thrives in fast-paced environments, can anticipate and prepare for multiple business scenarios, and has a passion for building revenue systems that enable scale and agility.

Responsibilities

Own the strategy, implementation, and ongoing optimization of our GTM tech stack (Salesforce, HubSpot, Salesloft, Highspot) in line with evolving business needs.
Evaluate current tools and processes; identify opportunities for automation, integration, and scale.
Recommend and implement new technologies to streamline workflows and improve data flow across systems.
Design and refine scalable, end-to-end processes across the full revenue funnel—from lead generation to renewal and expansion, in-line with emerging market trends.
Re-architect critical processes such as quote-to-cash to meet the needs of a maturing and evolving business.
Oversee data governance, CRM hygiene, and reporting integrity across all GTM systems.
Lead the development of dashboards, KPIs, and reporting frameworks to support real-time performance tracking and forecasting.
Set a vision for the RevOps team and act as the operational bridge between Sales, Marketing, Customer Success, and Finance; driving operational excellence across cross-functional teams.
Enable shared definitions, seamless handoffs, and clear service level agreements (SLAs).
Drive adoption of new tools and processes through training, enablement, and effective change management.
Design and implement scalable programs, processes, and policies that improve productivity across the entire GTM organization, not just within individual teams.
Establish frameworks that allow other leaders to make better decisions faster, creating multiplicative impact beyond your direct team.
Interpret functional objectives to develop and implement a comprehensive talent strategy for the Revenue Operations department.
Foster a growth culture by establishing regular review processes for developmental plans and progress.
Empower your team to innovate and drive results through their own leadership approaches while providing consistent guidance and support.

Requirements

8+ years of experience in a Revenue Operations leadership role within a high-growth B2B organization.
4+ years people management experience.
Deep understanding of B2B revenue models and the operational needs of Sales, Marketing, and Customer Success teams.
Demonstrated ownership of GTM systems architecture with hands-on expertise in Salesforce and HubSpot.
Proven track record in leading complex system implementations and large-scale process improvement initiatives.
Demonstrated ability to create and implement programs that anticipate and adapt to multiple future scenarios.
Track record of developing talent and building high-performing teams.
Experience leading strategic conversations and driving consensus across senior stakeholders.
Ability to translate industry trends into actionable strategies with company-wide impact.
Excellent communication, leadership, and cross-functional collaboration skills.
Strong problem-solving capabilities and an analytical mindset.

Nice-to-haves

Demonstrated success in experimenting and driving value using AI tools.
Background in healthcare revenue operations.
Salesforce Administrator certification or equivalent hands-on technical proficiency.