Director, Strategy & Operations - Marketing

About the position

As the Director of Strategy & Operations, your charter is to help drive overall business growth within the Growth Marketing organization. To do this, you will leverage existing data frameworks to identify opportunities. You'll then drive cross-functional alignment around those opportunities and report back on whether the initiative worked. This role will have a supreme command on in-quarter performance and be heavily involved in our annual planning process. They will also help facilitate quotas, spiff creation and execute various operational initiatives to facilitate growth in the business.

Responsibilities

• Analyze current trends of the business to uncover key drivers of change and forecast performance
• Create novel ways to analyze each stage of Sales Development funnel to expand our working knowledge of the customer journey
• Share insights with cross-functional teams on a weekly, monthly and quarterly basis as well as assist the annual planning process
• Identify growth levers, size the potential impact and present recommendations to leadership
• Partner with cross-functional teams, such as Finance, Compensation, Sales, and Marketing to drive alignment and execution on identified growth opportunities
• Be responsible for functional deliverables of increasing complexity
• Manage a highly specialized distributed team of individual contributors
• Deliver projects or work that enable the assigned function to achieve its strategic goals and objectives
• Influence effectively without authority at varying organizational levels in and outside assigned function
• Be regarded by stakeholders as a trusted advisor, as evidenced through stakeholder feedback
• Work with senior management to set the short- and long-range strategy and resource plans
• Play a leadership role in contributing to the definition of multidisciplinary strategies
• Be accountable to ensure Growth Strategy & Operations achieves short- and long-range strategic goals and objectives
• Represent the assigned function at varying organizational levels across Docusign
• Be highly skilled at stakeholder engagement, influence and management
• Know how to look beyond the obvious stakeholder group and identify and align other stakeholders who influence or may influence the direction and outcomes of the area's work

Requirements

• BA/BS degree in a business/quantitative field or equivalent work experience
• 12+ years of experience overall
• 5+ years of people management experience

Nice-to-haves

• Familiarity with Quota setting, SPIFF creation and sales related operations
• Superb understanding Google Sheets / Microsoft Excel
• Comfort using SQL techniques
• Expert knowledge of the Salesforce and the associated Sales funnel
• Excellent presentation and communication skills
• Experience working with subscription business models
• Comfort and experience working with globally distributed teams
• Strong command of team and project management skills
• Comfort working in a fast paced environment
• Advanced leadership and management skills to set and manage the direction and work of a larger team or a team of experienced professionals working on highly complex deliverables
• Consistently models our Management Expectations for others to follow
• Is a role model of operational rigor and excellence
• Effectively mentors others in and outside own team
• Builds and empowers a diverse team for the future

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events