E-Commerce UI/UX Designer

About the position

We are seeking a creative and detail-oriented eCommerce UI/UX Designer to join our growing Digital team. This role will be responsible for designing seamless, visually appealing and conversion-optimized user interfaces for our eCommerce websites. This role combines user-centered design thinking with a deep understanding of eCommerce best practices to enhance our customers’ shopping experience.

Responsibilities

• Design user flows, wireframes, prototypes and high-fidelity mockups for responsive web and mobile eCommerce experiences
• Ensure designs uphold brand standards and take accessibility (WCAG) into account
• Identify pain points and propose UX improvements based on real user data
• Work side by side with Digital Product Owners and Front-End Developer to ensure seamless implementation of designs
• Present wireframes, mockups and prototypes to non-designer stakeholders
• Indirectly and directly responsible for product quality
• Other duties as assigned

Requirements

• 5+ years of UI/UX experience, preferably within an eCommerce environment (B2B eCommerce experience is a bonus)
• Demonstrated experience working in an Agile environment using tools like Jira, leading design review sessions and collaborating effectively with both stakeholders and development teams
• Strong portfolio demonstrating eCommerce design work across desktop and mobile
• Proficiency in design tools such as Figma, Sketch and Photoshop
• Understanding of HTML, CSS, and responsive frameworks (not required to code, but helpful for communication)
• Experience working within CMSs such as Optimizely Configured Commerce, Shopify, Magento, etc.
• Familiarity with analytics and A/B testing tools (e.g., Google Analytics, Crazy Egg, Optimizely)
• Excellent communication, presentation and collaboration skills
• Ability to thrive in a fast-paced, iterative and multiple team agile environment(s)
• Comfortable communicating design decisions in cross-functional teams
• Maintain a balanced approach by staying open to feedback from usability testing, customer support and stakeholders, while upholding user-centered design principles and industry best practices
• Demonstrate creative problem-solving skills to effectively navigate constraints such as legacy systems, existing page templates and mobile limitations