Advance Auto Partsposted 5 days ago
Full-time • Entry Level
Raleigh, NC
Motor Vehicle and Parts Dealers

About the position

Advance Auto Parts, a leader in the automotive aftermarket, is seeking a dynamic and customer-obsessed Email Marketing Coordinator to support our DIY (B2C) business. This role is ideal for a self-starter who thrives on creating personalized, data-driven email experiences that drive engagement, loyalty, and conversion across our consumer audience. You'll be responsible for the end-to-end execution of email campaigns—from strategy and creative development to deployment and performance analysis—focused on delivering value to our DIY customers.

Responsibilities

  • Lead the planning, execution, and optimization of B2C email campaigns including promotional, lifecycle, loyalty, and transactional communications.
  • Use customer data and behavioral insights to develop segmentation strategies and personalized content that enhance the customer experience.
  • Collaborate with cross-functional teams including Product Marketing, Creative, Loyalty, and Analytics to align messaging and ensure brand consistency.
  • Conduct A/B testing to improve open rates, click-through rates, and conversions, and apply learnings to future campaigns.
  • Monitor and report on email performance metrics and industry trends to identify opportunities for continuous improvement.
  • Support broader CRM and performance marketing initiatives as needed.

Requirements

  • 1-2 years of hands-on experience in email marketing, preferably in a B2C or retail environment.
  • Strong project management and organizational skills with the ability to manage multiple campaigns simultaneously.
  • Experience with email marketing platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign, Klaviyo) and familiarity with HTML/CSS for email.
  • Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
  • Passion for customer-centric marketing and a deep understanding of the consumer journey.
  • Excellent communication and collaboration skills.
  • Curiosity and a growth mindset-eager to learn, test, and iterate.
  • Commitment to fostering a diverse and inclusive workplace.
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