About the position
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. This position requires the individual to reside in Indianapolis, IN. Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers across a national footprint. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.
Responsibilities
- Provide timely, technical support and problem resolution for field service questions on a national level.
- Assist the Account Management Team and Sales leadership in the development of the overall business strategy to acquire new customers.
- Contributes to costing and pricing of a solution.
- Assist in generating new business and ensure growth of existing accounts.
- Design solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
- Translate complex technical design requirements into information that customers can understand and respond to.
- Serve as a national technical expert to review RFP responses for content and accuracy before they are submitted.
- Provide technical support for National events and technical trade shows.
- Participate in technology transfer training activities in the Sales Engineering group as new technologies are introduced across the Comcast Business product line.
- Develop, deliver and run effective presentations, meetings, client interviews and facilitate a group workshop.
- Work with Comcast Business Network Engineering, Product Engineering, Product and the national engineering organization to acquire an intimate knowledge of all Comcast Business products concepts, process and procedures.
- Keep up to date on technological and market evolution as well as competitors' activities.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance.
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Requirements
- Bachelor's Degree preferred.
- 7-10 years of relevant work experience.
- Strong business, communication, design, emerging technologies, IT networking, new sales, and sales skills.
