About the position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
Responsibilities
- Artifactory Administration & Maintenance - Configure, upgrade, and maintain JFrog Artifactory repositories (local, remote, and virtual), enforce access control policies, optimize storage, monitor performance, and troubleshoot artifact resolution issues in CI/CD workflows.
- Jenkins Pipeline Management & Upgrades - Design, develop, and maintain scalable Jenkins pipelines, integrate with Artifactory, optimize job execution, manage plugins, perform version upgrades, and implement secure credential handling for automation.
- Linux System Administration & Monitoring - Manage, upgrade, and optimize Linux-based CI/CD environments, automate system tasks using Bash/Ansible, monitor system health, and troubleshoot disk, process, and log-related issues to ensure high availability.
- Networking & Troubleshooting - Diagnose, monitor, and resolve network-related issues affecting CI/CD pipelines, debug DNS, firewall, proxy, and SSL/TLS problems, and use tools like tcpdump, curl, and netstat for analysis and proactive maintenance.
- Monitoring, Observability & Upgrades (Splunk, Dynatrace, CI/CD Health) - Administer, upgrade, and maintain Splunk for log management, create dashboards and alerts for system performance, integrate Dynatrace for real-time application monitoring, and ensure end-to-end observability for Jenkins, Artifactory, and infrastructure components.
Requirements
- Hands-on experience with JFrog Artifactory administration and repository management.
- Strong expertise in Jenkins pipeline development, maintenance, and upgrades.
- Proficiency in Linux system administration, scripting (Bash, Python), and automation (Ansible).
- Solid understanding of networking concepts, troubleshooting, and security protocols.
- Experience with monitoring tools (Splunk, Dynatrace, Prometheus, Grafana) for CI/CD observability.
- Knowledge of containerization (Docker, Kubernetes) and cloud-based CI/CD environments is a plus.
- Bachelor's degree in computer science, Engineering, Information Systems, or a related STEM field.
- Overall 6+ years of experience in GHES administration, with deep expertise in GitHub Actions, self-hosted runners, and microservices architecture.
- Strong scripting, API integration, and automation skills (GitHub REST/GraphQL APIs, GitHub CLI, Terraform, Ansible, Kubernetes).
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
