In this role you will shape the user experience and enhance our community’s relationship with the technology they use every day, including desktops, laptops, mobile devices (iOS/Android), VDI solutions using Citrix and Windows 365.
Responsibilities
Oversee, develop, and build a high-performing team responsible for TD's Computing/End User Computing Device Management Platforms that manage 100k+ devices and hardware platforms, including key technologies like Microsoft Intune, SCCM, Azure, Jamf, and Autopilot.
Own the strategy development, configuration and overall experience of core platforms and operating systems including Microsoft Windows, Macintosh, iOS, Android, and Print, with an emphasis on providing stability, increased productivity, security, and an intuitive design that is secure and stable.
Build a strong resilient VDI platform using Citrix and Windows 365 as the core technologies supporting the solution.
Deliver safe and secure core applications including browsers (Chrome, Edge) and partner with application owners to package and distribute theirs.
Partner with SecOps teams to measure and increase the security of the environment through baselines, reporting and implementing solutions that minimize risk and provides a secure solution.
Develop and execute roadmaps through research and evaluation of emerging technologies and tools to bring the future of computing to TD.
Collaborate with other stakeholders, support teams, business units, IT peers and leadership to share your vision and incorporate their feedback and ensure maximal business value creation.
Requirements
Undergraduate degree and / or product certificate required.
Graduate degree preferred.
10+ years relevant experience.
5-7 years Product Owner or Agile related delivery experience.
Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset.
Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset.
Nice-to-haves
Direct, hands-on system administration work experience with technologies mentioned above.
Relevant experience designing, implementing, deploying, and supporting global enterprise-level IT infrastructure solutions.
Experience leading geographically dispersed (both remote and onsite), highly-technical engineering teams and contractors.
Strong analytical, interpersonal, technical, presentation, financial, and project management skills.
Strong enterprise technical architecture skills and knowledge.
Self-motivated with strong leadership abilities, ability to think strategically and globally, and influence others.
Ability and desire to inspire change, and rethink and improve present circumstances, processes, and technologies.
Benefits
Base salary and variable compensation/incentive awards.
Health and well-being benefits.
Savings and retirement programs.
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
Banking benefits and discounts.
Career development and reward and recognition programs.