Evergreen: Franchise Account Manager - Digital Marketing (Remote)

About the position

Ignite Visibility – an award-winning digital marketing agency (with offices in San Diego, CA, and Orlando, FL) – is always seeking driven, client-focused professionals to join our growing Account Services team. If you’re passionate about digital marketing, thrive in fast-paced environments, and love building relationships, we want to hear from you! This is an evergreen posting for entry-level Franchise Success Account Managers—we review applications on a rolling basis for current and future openings.

Responsibilities

• Serve as the primary point of contact for franchise clients, ensuring their success.
• Collaborate with internal teams (SEO, PPC, Creative) to execute campaigns.
• Proactively identify upsell opportunities and contribute to strategic growth.
• Troubleshoot issues, manage timelines, and deliver exceptional service.

Requirements

• A natural relationship-builder with stellar communication skills (written/verbal).
• Some experience with account services and digital marketing.
• Hungry to learn – You geek out on digital marketing trends and client success.
• Detail-obsessed – You never drop the ball and love optimizing processes.
• Proactive problem-solver – You anticipate needs and take initiative.

Nice-to-haves

• Familiarity with SEO, paid media, or franchise marketing.

Benefits

• Compressive benefits - medical, dental, vision, 401k.
• Flexible PTO.
• Clear career path - advancement opportunities.