About the position
Integration Avionics/Air Vehicle Product Support Engineer to perform in-depth problem analysis, troubleshooting on and off aircraft, and in-house technical support of Avionics/Air Vehicle and related systems (EW, CNI, Avionics Integration, Weapons, Vehicle Management System, Fuels, Hydraulics). Investigate and respond to Action Requests (AR) identifying unique or repetitive (operational and maintenance) system anomalies that require technical, procedural, programmatic, or quality assurance actions to resolve. Investigate Air Force Deficiency Reports by conducting laboratory analyses and develop technical responses to same. Thoroughly and accurately document all significant operational/maintenance anomalies. This individual will provide field technical support to contractor Field Service Engineers (FSEs) and customer personnel on F-22 operational, training and test sites. Maintain open lines of communication with LM Aero FSEs and Air Force F-22 maintenance and operations personnel to provide proactive support on assigned systems and to advise and status problem reports and action requests. Coordinate evaluation of impacts from proposed problem resolution. Research, develop, and disseminate activity reports, Urgent Field notices, and other information as required to field units for each assigned system. Remain current on all proposed and pending engineering changes for assigned systems and monitor systems performance indicators to identify emerging failure trends. Provide on-site support as requested by customer, site manager or program management. Perform Integrated Fighter Group Operations Center support and management reporting actions as required. Coordinate appropriate disposition instructions for DR exhibits. Support program technical interchange meetings and program plans development relating to problem analysis & disposition and in-house technical support.
Responsibilities
- Perform in-depth problem analysis and troubleshooting on and off aircraft.
- Provide in-house technical support of Avionics/Air Vehicle and related systems.
- Investigate and respond to Action Requests (AR) for system anomalies.
- Conduct laboratory analyses for Air Force Deficiency Reports.
- Document significant operational/maintenance anomalies.
- Provide field technical support to contractor Field Service Engineers (FSEs) and customer personnel.
- Maintain communication with LM Aero FSEs and Air Force personnel.
- Coordinate evaluation of impacts from proposed problem resolutions.
- Research and disseminate activity reports and urgent field notices.
- Monitor systems performance indicators to identify emerging failure trends.
- Provide on-site support as requested.
- Perform Integrated Fighter Group Operations Center support and management reporting.
- Coordinate disposition instructions for DR exhibits.
- Support program technical interchange meetings and program plans development.
Requirements
- Must possess a Secret clearance.
- Current/Prior Recent F-22 Hands on Complex Integrated Avionics/Air Vehicle System Troubleshooting and/or Repair experience.
- Bachelor's degree or equivalent experience/combined education.
Nice-to-haves
- Strong Communication, Technical Writing, and Analytical skills.
- Customer focus/Product Support experience.
- Proficient in Microsoft 365 Suite of tools including Teams.
- Self-starter, innovative, and able to troubleshoot complex issues.
- Knowledge/use of COTS tools and experience in Data Analytics.
Benefits
- Medical, Dental, Vision, Life Insurance.
- Short-Term Disability, Long-Term Disability.
- 401(k) match.
- Flexible Spending Accounts.
- EAP, Education Assistance.
- Parental Leave, Paid time off, and Holidays.
