Federal Work Study - CRM/Marketing Assistant - Jamestown

About the position

The CRM/Marketing Assistant supports the marketing team by monitoring chat bot communications, newsletters, and event-related messaging in Element451. The assistant will manage communication lists, maintain post-event data, and manage consistent outreach to students and staff.

Responsibilities

• Assist with chat bot communications in Element 451
• Assist with quarterly and weekly newsletters in Element 451
• Assist with digital event communication and creation in Element 451
• Assist with post event data compilation and list management

Requirements

• Proficient in Microsoft Excel
• Excellent verbal and written communication skills
• Basic communication and customer service skills
• Basic organizational skills including attention to detail

Nice-to-haves

• Understanding of quality customer service
• Experience with digital customer service
• Knowledge of marketing, business or computer science
• Critical thinking skills
• Self-motivated

Benefits

• $15 per hour