About the position
Momentum is looking for a Field Marketing Associate (FMA) who is eager to learn field marketing practices from the ground level. The FMA thrives working in a fast-paced environment and is adaptable in their management style. A keen eye for detail is a must, and you will assist a team managing the day-to-day event marketing activity for world-class brands. A natural team player, you will assist a team to manage client/agency/Brand Ambassador (BA) relationships, provide guidance and troubleshoot to help ensure events are managed to the expectations. The ideal candidate will collaborate with internal departments and external vendors to bring our programs to life.
Responsibilities
- Agency contact for BAs and sales team on all daily operational needs, managing the relationships and expectations in accordance with agency and client campaign objectives.
- Help onboard, and mentor BAs, fostering an environment of mutual respect and partnership.
- Assist in the development of comprehensive, custom training 'playbooks' and facilitate ongoing training, as needed.
- Assist with the event tracking system that monitors field activity, KPI management, and budgets, ensuring event recaps are completed accurately and on time.
- Process invoices from third party staffing agencies.
- Work closely with Director, Field Ops, Sr. FMM and FMM to ensure budgets are effectively managed.
- Ensure quality control through market visits and spot checking (when applicable).
- Establish effective relationships across agency field teams and MOMO HQ Business Leadership teams ensuring client expectations and goals are met.
- Share best practices, recommending implementation of new policies or programming as appropriate.
- Knowledge of field marketing best practices with an eye of continual improvement/evolution.
- Maintain a current working knowledge of relevant competitive and category landscape and provide regional competitive tracking and reporting.
Requirements
- Bachelor’s Degree preferred, preferably in Marketing or related field.
- Up to 2 years experience working in a marketing agency and/or experience working as a brand ambassador, demonstrating an interest in field marketing.
- Intern experience a plus.
- Ability to assist team with creating and/or managing Excel trackers and tour schedules.
- Quick learner and adaptable to shifting priorities.
- Comfortable speaking with Brand Ambassadors and prepare them for field activations.
- Assist with the development of operations 'playbook' with the goal of spearheading one in due time.
- Experience working in a team environment and willingness to 'do what it takes' to get the job done.
- Ability to manage multiple projects simultaneously and stay calm under pressure.
- Equal comfort level of working independently as well as part of a team.
- Unbreakable spirit…calm under pressure.
- Keen eye for detail combined with passion to guarantee accuracy and quality for all work submitted and published.
- Interest in learning how to analyze data, glean insights and assemble client-facing reports.
- Strong writing skills with ability to communicate points-of-view succinctly, thoroughly, and convincingly.
- Ability to assist with processing invoices and managing budget detail.
- Polished, professional demeanor, projects confidence and enthusiasm for the business.
- Proficient in Microsoft Excel, Microsoft Teams, Word, PowerPoint, Outlook and Web-based reporting tools.
- Ability to work weekends, as needed for events.
- Travel (up to 20%) as required by Client /Agency team (to conduct Quality Control of our events).
Nice-to-haves
- Experience working as a brand ambassador.
- Intern experience in a marketing agency.
Benefits
- Hybrid work model.
- No meeting Fridays.
- Time Well Taken (vacation) as needed.
- Education programs for professional and personal development.
- Tuition reimbursement.
- 401K matching.
- Financial wellbeing prioritization.
