About the position
As a team member, you will be responsible for everything that happens during your shift, including cost controls, inventory control, cash control, and customer relations. You are expected to set an example by following all policies and procedures 100% of the time and ensuring that your crew does the same. Your duties will include staffing, paperwork, food management, maintaining a perfect image, providing great customer service, ensuring attendance and punctuality, managing transportation to and from work, maintaining store cleanliness, marketing, and contributing to profitability.
Responsibilities
- Manage all aspects of the shift including cost controls, inventory control, and cash control.
- Ensure adherence to policies and procedures by all crew members.
- Oversee staffing and paperwork related to store operations.
- Maintain food management and work to a schedule.
- Provide excellent customer service and maintain attendance and punctuality.
- Ensure store cleanliness and manage marketing efforts.
- Contribute to the profitability of the store.
Requirements
- Ability to operate all equipment and stock ingredients from delivery to storage areas.
- Experience in preparing products and processing telephone orders.
- Ability to take inventory and complete associated paperwork.
- Skills in cleaning equipment and maintaining facility cleanliness.
- Strong communication skills for processing orders and interacting with customers.
Nice-to-haves
- Experience in a fast-paced food service environment.
- Ability to work under stress and meet strict quality control standards.
- Experience in training and directing activities of others.
