About the position
Our mission is to improve the health, well-being and peace of mind of those we serve. We do that by making health care affordable, predictable and simple. In an effort to deliver the differentiated value needed to compete in the marketplace, our evolved growth framework—Drive to 2025—will bring our mission and strategy to life and position our company for the next era of growth. The key pillars to achieve our goals will be: Grow: we will grow our existing businesses by delivering differentiated value for the customer and clients we serve today. Expand: we will broaden our reach to impact more lives beyond our current footprint by entering new businesses, geographies and buyer groups. Strengthen: we will continue to invest in our future by enhancing key enterprise capabilities that accelerate efficiency, decision-making and innovation. How we win in the marketplace will be by retaining, deepening and adding client and customer relationships all the while growing the value of new and existing distribution channels through segment expansion, capability development, broker engagement and successful execution of sales and retention strategies.
Responsibilities
- Provides management oversight of all day-to-day sales distribution activities within the market and responsible for implementing and executing effective management processes across both new and existing business sales channels that drive market-focused growth.
- In partnership with the Regional Growth Leader, develops and executes a local market growth strategy and business plan that services both the Enterprise and U3000 Segment overall growth and earning plan goals.
- Be an established and visible leader in the market, balancing distribution and civic obligations, with priority focus and commitment towards achieving top and bottom line growth.
- Represents Cigna in the community; develops and maintains strong external relationships with consulting houses, key customer accounts, health care professionals / delivery systems and civic organizations.
- Builds collaborative relationships across the Enterprise to achieve corporate, financial and market objectives while providing the very best in products and customer service.
- Ensures market level management processes and best practices are in place and being followed by sales management in order to drive accountability and results.
- Partners with UW market leadership to ensure ongoing plan alignment on identifying critical underwriting and risk management levers that deliver ideal P&L for the market and region.
- Committed to hiring and developing a diverse and highly skilled sales team across the market.
Requirements
- Minimum of a Bachelor's degree in business, healthcare, or related field equivalent experience.
- Minimum 8+ years in a strategic and leadership role in a service, sales, healthcare, health plan and/or broker/consulting environment.
- 7+ years leading and managing sales team(s) at a buyer group and/or market level.
- Broad knowledge, expertise and proficiency in all aspects of sales distribution, health care, external broker and customer / client relationship management.
- Ability to be an influential business leader who can impact and garner support from matrix partners across the Enterprise.
- Strong and proven leadership skills including a demonstrated ability to manage required actions in support of delivering on a vision/mission.
- Adaptable, flexible and able to lead the organization through transformation.
- Ability to effectively collaborate across the organization with other business units and influence actions/support through critical matrix and business partners.
- Strong presentation and facilitation skills with internal and external clients and customers.
- Strong leadership, sponsorship and mentoring talents, identifying the developmental needs of others and coaching to improve their knowledge or skills.
- Ability to travel 50%+ (or as needed), both regionally and nationally as required.
Nice-to-haves
- Master's and/or MBA degree preferred, but not required.
Benefits
- Comprehensive range of health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
- 401(k) with company match.
- Company paid life insurance.
- Tuition reimbursement.
- A minimum of 18 days of paid time off per year and paid holidays.
