About the position
Hog Island Oyster Co. is looking for an enthusiastic GENERAL MANAGER to join our team. If you’re looking for a position that will both challenge and reward while working for a Company that takes care of its people, the planet and profits, then we encourage you to apply. Hog Island Oyster Co. is proud to be a Benefit Corporation, using business as a force for good. Live to shuck, shuck to live! At Hog Island Oyster we aim to cultivate, serve and enjoy the best oyster experience possible. We take care and effort hand raising sustainable shellfish, which we proudly serve at our farm in Marshall and our restaurants in Marshall, San Francisco, Larkspur, and Napa.
Responsibilities
- Act as a servant leader, creating a great customer and employee experience.
- Provide clear expectations and goals for all members of the management team.
- Work with management members on setting growth goals for themselves and their teams.
- Ensure that all POS, budgets, financial reporting systems and P&L’s are kept up to date and accurate.
- Oversee and ensure that all staff timekeeping, reporting and wages are accurate and completed in a timely fashion.
- Maintain accurate and up to date personnel records for all staff members.
- Ensure that all food, beverage and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
- Ensure training and company orientation is provided to all staff on company and department rules, policies and procedures.
- Fill in where needed to ensure guest service standards and efficient operations.
- Maintain up to date and accurate logs for operations.
- Ensure that all required paperwork, including forms, reports and schedules is prepared in an organized and timely manner.
- Ensure that all equipment is being kept clean and in excellent working condition.
- Work with restaurant chef to plan and price menu items.
- Control all COGS and usage by following proper requisition of products from storage areas.
- Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action.
- Oversee the training of all staff in safe operation of all equipment and utensils.
- Investigate and resolve complaints regarding food quality, service or facilities for staff and guests.
- Responsible for maintaining appropriate cleaning schedules for all restaurant areas.
- Establish clear lines of communication with all staff and management members.
Requirements
- Teamwork
- Aware of his/her own energy - able to bring good energy to work on a daily basis and enjoy the work
- 3 plus years of General Manager experience at a high volume, full service restaurant
- Ability to effectively communicate with all staff and management members
- Ability to consistently meet daily, weekly and monthly deadlines
- A practical understanding of HR legal requirements
- Basic math skills and knowledge of daily restaurant financial requirements
- Proficient in restaurant systems such as Aloha, ScheduleFly, Ctuit, etc.
- Ability to effectively communicate in both verbal and written format
- Ability to build and maintain relationships both internally and externally
- Juggle multiple tasks and adjust to changing schedules and priorities in a fast paced environment
- CA Responsible Beverage Service training with ABC certification
Benefits
- Competitive pay
- Employer paid medical plan for you and eligible family
- 401k retirement plan with Company matching fund
- Pre-tax Flexible Spending Accounts (FSA)
- Paid vacation & sick time
- Paid time to volunteer in the community
- Employee discounts
- Industry-leading training and opportunities for advancement
- Attainable bonus structure
- Work/life balance
