Go! Seasonal Store Manager

About the position

As a Seasonal Store Manager, you will be responsible for opening, staffing, and most importantly driving sales, while maintaining good visual standards and effective operational controls within your store. Our Seasonal Managers create an engaging and fun experience for our customers and a rewarding and fun environment for our associates. Successful managers are sales focused, KPI (key performance indicators) driven, high energy, and enjoy servicing our guests and managing a small Associate team.

Responsibilities

• Drive team morale by celebrating successes involving great employee performance, achievement of sales goal, great attention to detail, etc.
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Be a shining example of a professional with high performance
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Be aware of our consumer marketing initiatives
• Participate in our promotions to maximize sales
• Ensure high levels of customer satisfaction through excellent service
• Drive sales and provide a great experience for guests
• Work with your Area Sales Manager to maximize sales results
• Merchandise the product and follow our visual direction and standards
• Create an Active Selling environment
• Hire a great seasonal team
• Train your staff to provide outstanding customer service and train your staff on these standards
• Manage staff payroll and schedules, including store payroll budget
• Monitor the performance of personnel and provide coaching and feedback as needed
• Work with ASM with all employee relations, disciplinary issues and terminations
• Make daily bank deposits
• Manage the store, inventory, loss prevention etc.
• Abide by company policies, procedures and represent the company in a positive fashion
• Ensure the store meets health and safety regulations and company processes
• Assemble the store
• Manage the store openings and closing
• Adhere to mall guidelines and continue the great relationships Go! Calendars, Games and Toys has fostered with the malls
• Collect guest e-mail addresses through text to join

Requirements

• Proven successful experience as a retail store manager with sales focus
• 1+ years of retail experience / management experience
• Proven ability to drive sales
• Excellent problem-solving abilities
• Create a customer focus environment
• Strong organizational and strong leadership skills
• Good communication and interpersonal skills
• Enthusiasm about being an impactful and innovative leader
• Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset
• High integrity, accountability, reliability, and responsible individual who is open to feedback
• Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention
• Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft office
• Able to perform basic math functions
• Flexible and strives in fast paced environment
• Attention to detail

Benefits

• 401K retirement plan
• Employee discount
• Flexible schedule