About the position
The position involves various administrative and support tasks within a hospitality environment. Responsibilities include cleaning guest rooms, common areas, and performing general maintenance tasks. The role requires effective communication with guests and staff, adherence to hotel policies, and a commitment to professionalism and personal effectiveness.
Responsibilities
- Move and arrange furniture and turn mattresses as required during general cleaning.
- Dust and polish metalwork and furniture.
- Collect soiled linens for laundering from housekeepers carts and linen closets.
- Vacuum floors, clean bathrooms and common areas.
- Supply own cleaning cart with appropriate supplies for shift.
- Deliver baby cribs, pillows, extra towels and miscellaneous guest requests to guest rooms.
- Remove debris, clean driveways and garage areas.
- Clean guest rooms.
- Shampoo carpets using shampoo machine.
- Strip, seal, and wax floors according to proper procedures using any safety equipment necessary.
- Restock shelves with paper supplies and restock room cleaner caddies daily.
- Put away all incoming supplies and deliveries.
Requirements
- Must have knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Ability to accurately report information.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Must have knowledge of all hotel departments and functions.
- Must have good mathematical and computer skills.
- High school education preferred. Relevant training and experience required.
- Additional language ability preferred.
