Howl-O-Scream Food & Beverage Ambassador – Themed Character (Busch Gardens Williamsburg) - Live Audition

About the position

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Are you an outgoing performer? Experience the spine-chilling excitement as Busch Gardens Williamsburg celebrates over 25 years of Howl-O-Scream! Join our team to deliver a great story through showmanship as a Halloween-style character at themed counter service drink locations.

Responsibilities

• Serve bar drinks following recipe and presentation standards
• Check IDs to ensure appropriate drinking age
• Create an interactive, fun, one-of-a-kind guest experience
• Upsell premium products when appropriate
• Monitor guest consumption of alcohol, following all company and state guidelines
• Answer guest questions
• Operate POS/payment register
• Keep areas clean and sanitary
• Work assigned shifts and location based on business needs at Busch Gardens
• Work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)

Requirements

• At least 18 years old
• Commitment to exceptional guest service
• Must have great showmanship and the ability to portray a themed character while fulfilling food and beverage duties
• Must attend a live audition
• Flexibility in schedule and availability for the duration of the event
• Must be able to work long sets (multiple hours) doing repetitive movement and vocalizations
• Must be able to wear costume and make up (or mask) for entirety of work shift
• Ability to learn/use point of sale (cash register) systems
• Outstanding communication and interpersonal skills
• Strong organizational and multi-tasking abilities
• Ability to lift, carry, push and pull up to 50 lbs
• Ability to walk and stand extensively
• Completion of all training, including Alcohol Service Training

Nice-to-haves

• Previous cash handling experience preferred
• Food service and/or theme park experience highly desirable

Benefits

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways