About the position
IBM Verify is a critical component of IBM's software portfolio, providing robust identity and access management solutions for our clients. We are dedicated to creating user-centered experiences that are secure, intuitive, and efficient. We are seeking a talented and passionate Product Designer with strong UX and UI skills to join our IBM Verify team. As a Product Designer, you will play a crucial role in shaping the user experience of our identity and access management solutions. You will help to enforce high quality standards for our products and for our users, backed up by research. In the role of Product Designer, your job is to conduct research with real users so that improvements are based on real user behavior and ensure that our products are intuitive, accessible, and usable.
Responsibilities
- Conduct user research, including interviews, surveys, and usability testing, to understand user needs and pain points.
- Develop user flows, wireframes, and prototypes to communicate design concepts and interactions.
- Create and maintain user personas and journey maps.
- Analyze user feedback and data to identify areas for improvement.
- Advocate for user-centered design principles throughout the product development lifecycle.
- Design visually appealing and consistent user interfaces that align with IBM's Carbon Design System.
- Create high-fidelity mockups and prototypes for web and mobile applications.
- Develop and maintain design systems and style guides.
- Ensure accessibility and responsiveness across different devices and platforms.
- Collaborate with engineers to ensure accurate implementation of designs.
- Work closely with product managers, engineers, and other designers in an agile environment.
- Effectively communicate design concepts and rationale to stakeholders.
- Participate in design critiques and provide constructive feedback.
- Present design work to stakeholders and leadership.
- Contribute to design thinking workshops.
Requirements
- Bachelor's degree in Design, Human-Computer Interaction, or a related field.
- Proven experience as a Product Designer, UX Designer, or UI Designer, preferably in enterprise software or security.
- Strong understanding of user-centered design principles and methodologies.
- Proficiency in Figma.
- Experience conducting user research and usability testing.
- Ability to create wireframes, prototypes, and high-fidelity mockups.
- Knowledge of accessibility guidelines (WCAG).
- Excellent written, verbal communications, storytelling, and documentation skills.
- Excellent communication and collaboration skills.
- Solid analytical thinker.
- Strong portfolio showcasing UX and UI design work.
- Experience with Agile development methodologies.
- Experience with design systems.
- Strong organizational skills and an attention to detail.
- Portfolio of work must be presented incorporating designs and/or sketches that demonstrate an understanding of wireframing, interaction design, visual design, and design best practices.
Nice-to-haves
- Experience with identity and access management solutions.
- Knowledge of security principles and best practices.
- Experience with data visualization.
- Experience with front end development concepts.
